TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: madany on January 24, 2011, 02:00:39 AM

Title: Protocol negotiation failed
Post by: madany on January 24, 2011, 02:00:39 AM
Hi, I have home internet connection like this:  ISP -> Mikrotik -> Switch, and my PC (WinXP) connected to Switch. I tried to remote the PC from notebook (Win7) which is connected to Switch too and it worked. The option 'incoming LAN connections' is still 'deactivated'. When I tried to remote from my office (wireless connection), I got this error 'Protocol negotiation failed'. First, I think it caused by UAC but when I change the setting,I still got the same error message. Could you tell me what's wrong?

Thanx
Title: Re: Protocol negotiation failed
Post by: madany on January 24, 2011, 02:07:42 AM
I installed TV6 both on PC and notebook...
Title: Re: Protocol negotiation failed
Post by: ERS on January 24, 2011, 09:32:25 AM
check the options/security under "windows logon" try "allowed for all users" is selected in the dropdown.
Title: Re: Protocol negotiation failed
Post by: madany on January 24, 2011, 08:05:11 PM
Hi,thanx for your reply..anyway, could you tell me where should i choose menu "windows logon"? I'm using Win7. Thanx  :)
Title: Re: Protocol negotiation failed
Post by: madany on January 24, 2011, 08:17:41 PM
Oic, I thought the option was in win7 menu..it's in TV menu/option. Ok, I'll try to remote and tell later if it works or not.
Title: Re: Protocol negotiation failed
Post by: madany on January 24, 2011, 09:38:55 PM
Yep, it works...thanx  :)