TeamViewer Forum

General Category => Catch all => Topic started by: jlaidlaw86 on August 17, 2017, 05:30:13 AM

Title: lost 16 digit recovery key (2 factor auth)
Post by: jlaidlaw86 on August 17, 2017, 05:30:13 AM
I lost my recovery key and got a new phone so now I cant authenticate. Can someone tell me how to either fix this or delete my account so I can start over? I just messaged the same question to ADMIN. Is this what I am supposed to do?