Author Topic: Problems connecting from a PC to a Mac  (Read 1696 times)

PauBre

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  • Posts: 1
Problems connecting from a PC to a Mac
« on: April 08, 2016, 02:00:37 PM »
Hello!

I am having connection problems, when connecting from PC to a Mac.

Sometimes I can't connect after I close the connection. Sometimes I can't after a day or two of being away.

And teamviewer keeps changing password on client despite what I have specified in settings. And the no password login is not working either.

Can someone confirm that there are problems in connecting from PC to a MAC? Or help me with some troubleshooting advice?

IDs have been changed:
xxxxxxxxxxxxx - me
yyyyyyyyyyyyy - client

Log is below:
Code: [Select]
Start:              2016/03/17 18:24:11.026 (UTC+2:00)
Version:            11.0.55321
ID:                 xxxxxxxxx
Loglevel:           Info (100)
License:            10000
Server:             master9.teamviewer.com
IC:                 -zzzzzzzzzzzz
CPU:                x86 Family 6 Model 37 Stepping 5, GenuineIntel
CPU extensions:     p8
OS:                 Win7 (32-bit)
IP:                 192.168.0.102
MID:                a05a4794cccc45463741udccb73457043557
MIDv:               1
Proxy-Settings:     Type=1 IP= User=
IE:                 8.0.7600.16385
AppPath:            C:\Program Files\TeamViewer\TeamViewer_Service.exe
UserAccount:        SYSTEM


2016/04/08 21:28:05.169  6032  6664 G1   Trying connection to yyyyyyyyy, mode = 1
2016/04/08 21:28:05.170  6032  6924 G1   CLogin::run()
2016/04/08 21:28:05.171  6228  3916 S0   Activating Router carrier
2016/04/08 21:28:05.171  6228  3916 S0   CProcessCommandHandlerMasterConnect[19]::CreateMasterConnect(): master9.teamviewer.com:5938, Connection 30, proxy=''
2016/04/08 21:28:05.213  6228  8132 S0   CProcessCommandHandlerMasterConnect[19]::HandleMasterConnect(): Sending MasterCommand client=TV&connectionmode=1&f=RequestRoute2&homeserver=&ic=-zzzzzzzzzzzz&id=xxxxxxxxx&id1=xxxxxxxxx&id2=yyyyyyyyy&mid=a05a4794cccc45463741udccb73457043557&midv=1&v=11.0.56083
2016/04/08 21:28:05.290  6228  3916 S0   CProcessCommandHandlerMasterConnect[19]::ReceivedMasterResponse(): Received MasterCommand CONNECT@37.252.231.2_10800_128000_1556509559_yyyyyyyyy_10000__1_0_16778176_128000_16778176:128000;2147483647:1280000;4:640000_64749433_64749433_server22901.teamviewer.com
2016/04/08 21:28:05.290  6228  3916 S0!  TcpCarrierBase[19]::SendCompleteQueue(): No Connections, Type_Tcp, Dir_Outgoing, Ending 0, SendQueue 1, CurrentSendQueue 0, SendCache 0
2016/04/08 21:28:05.290  6228  3916 S0   Activating Router carrier
2016/04/08 21:28:05.290  6228  3916 S0   CommandHandlerRouting[20]::CreateActiveSession(): outgoing session to yyyyyyyyy via server22901.teamviewer.com, protocol Tcp
2016/04/08 21:28:05.291  6228  8132 S0   Carrier[19]::EndCarrierInternal(): ClientID: 0 SupportsEndSession: 0, SupportsCCmd2: 0, SessionType_MasterConnect, SendQueue: 0 (4 Bytes), CurrentSendQueue: 0 (0 Bytes), SendCache: 0 (0 Bytes)
2016/04/08 21:28:05.364  6032  6924 G1   CLoginClient::NegotiateVersionClient()
2016/04/08 21:28:05.603  6228  2164 S0   Negotiating session encryption: client hello sent to yyyyyyyyy, RSA key length = 2048
2016/04/08 21:28:05.603  6228  2164 S0   UDP: send handshake: (*)
2016/04/08 21:28:05.734  6228  7528 S0   Negotiating session encryption: server hello received
2016/04/08 21:28:05.756  6228  7528 S0   Negotiating session encryption: client handshake sent
2016/04/08 21:28:05.869  6228  7528 S0   Negotiating session encryption: server handshake received, encryption established with AES key length 256
2016/04/08 21:28:05.924  6228  3916 S0   UDP: ProcessHandshake2: (*)
2016/04/08 21:28:05.924  6228  3916 S0   Initializing transmission control v2
2016/04/08 21:28:05.924  6228  3916 S0   UDP: sending master pings ...: (*)
2016/04/08 21:28:05.962  6228  7528 S0   UDP: connectivity: a=86.44.156.206 p=59593: (*)
2016/04/08 21:28:05.962  6228  7528 S0   UDP: punching: (*)
2016/04/08 21:28:05.962  6228  7528 S0   UDP: PingOK.RequestUDP: (*)
2016/04/08 21:28:05.962  6228  7528 S0   UDP: send UDPFLOW_REQUESTUDP: (*)
2016/04/08 21:28:05.962  6032  6924 G1   CLoginClient::AuthenticateClient()
2016/04/08 21:28:05.968  6032  6924 G1   Login.AuthenticateClient: NoIncomingOrBlocked
2016/04/08 21:28:05.968  6032  6924 G1   CLogin::run() leave
2016/04/08 21:28:06.002  6228  3916 S0   CGatewaySession[20]::EndSession(): Session to yyyyyyyyy ended. Estimated capacity=0kBit/s, Latency=85ms
2016/04/08 21:28:06.002  6228  3916 S0   CSendCommandToMaster::SendBCommandToMaster: CC=3 CT=37
2016/04/08 21:28:06.002  6228  3916 S0   UDP: create udp connection was not successful: UdpHolePuncher shutting down: (*)
2016/04/08 21:28:06.022  6228  2164 S0!  RemoteSession[20]::AddRequestedCarrier(): request carrier UdpToPartner failed!
2016/04/08 21:28:06.022  6228  2164 S0!  UdpConnection[32]: UDP statistics: nb=4