teamviewer client cannot connect and even doesnt try to connect

[en]

Hi,

In our network enviroment we use transparent proxy (cisco wccp + squid) and I cannot use teamviewer client. The problem is that the client doesnt try to establish connect with remote host and as you can see in my wireshark attachment. But if I try to use this this client -on the same machine- with other internet connection e.g. mobil internet hot spot, then everything works fine.
Any idea? Thanks in advance.

Client says: "Not ready. Please check your connection"
Client version: 12.0.77242
OS: Windows 7

[Ipaqlover]

Hi, how did you resolve this issue? Thanks