Author Topic: Connect ok but can't control my Android tablet  (Read 284 times)

think2

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Connect ok but can't control my Android tablet
« on: July 24, 2017, 03:36:10 AM »
I have an Android tablet made by bmxc from China.  It works well and when I run the TeamViewer quick support app I can connect to it ok but I can't control it.  I've tried from both a desktop PC and another Android tablet and in both cases when I click the mouse or tap on the screen a "hand" icon appears but nothing happens on the remote Android tablet.

I see there are many different TeamViewer add-ons for Android.  Is it possible that I need a specific add-on for my tablet?