Author Topic: how to change ID in team viewer mac  (Read 5009 times)

marcus451

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how to change ID in team viewer mac
« on: August 17, 2015, 10:43:44 AM »
I took a mac from a co worker and they cloned it to their new one, and now the ids are conflicting and I cannot connect to anything. I need the id changed, but on this new version of team viewer none of the programs and methods availible on the internet I normally use have been working. Team Viewer support has been nonexistant since I'm only a private user and they most likely don't care (made two tickets no response)

Has anyone had success doing this with the latest version of team viewer?
« Last Edit: August 17, 2015, 10:48:21 AM by marcus451 »

matt

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Re: how to change ID in team viewer mac
« Reply #1 on: August 18, 2015, 06:29:15 AM »
try removing teamviewer, including all data and then reinstalling

marcus451

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Re: how to change ID in team viewer mac
« Reply #2 on: August 18, 2015, 01:32:05 PM »
I wish that worked. I have tried removing the team viewer preference file, and  uninstalling team viewer with the option to delete all files checked. then i reboot, re install and then  the same result. id never changes.