TeamViewer Forum

General Category => Teamviewer for Mac/iPad/iPhone => Topic started by: sglaser on July 01, 2015, 09:05:52 AM

Title: Sign In request failed! The server did not respond. Please try again.
Post by: sglaser on July 01, 2015, 09:05:52 AM
After upgrading to OS X 10.10.4 (Yosemite, latest) along with Apple Server 4.1.3 (latest, updated for 10.10.4), I'm getting the message

Quote
Sign In request failed! The server did not respond. Please try again.

Trying again doesn't help. This happens on both machines (MacBook Pro, Mac Mini).

I am able to connect to the Teamviewer web site and management console just fine from those computers.

Turning off the Firewall didn't help. Router is Apple Time Capsule and is managed by the Mac Mini using Server.

Thoughts?
Title: Re: Sign In request failed! The server did not respond. Please try again.
Post by: mum4d on July 22, 2015, 08:51:16 AM
I'm having the exact same issue  with Yosemite 10.10.4 and Server 4.1.3.  There must be a fix for this soon.... pretty please!
Title: Re: Sign In request failed! The server did not respond. Please try again.
Post by: sglaser on July 23, 2015, 06:09:11 AM
Filed a trouble ticket. After a few emails, it looks like it's an interaction with Xcode server.

Engineering is aware of the problem. No workaround, no schedule for a fix.
Title: Re: Sign In request failed! The server did not respond. Please try again.
Post by: felonwan on July 24, 2015, 05:44:22 PM
The same problem, ubuntu 12.02 amd64, TV 9.0.27891.
Title: Re: Sign In request failed! The server did not respond. Please try again.
Post by: sglaser on July 27, 2015, 12:00:45 PM
Disabled Xcode server, no change -- still broken.

Disabled firewall, n o change -- still broken.

Trouble ticket [#1977139], last reply July 9, 2015

From their July 6, respose...

We got some news from our developers that this is unfortunately a known problem related to Xcode Server in the current version. Our developers are already working on a solution and this will be fixed as soon as possible. We are really sorry about the inconvenience.
Title: Re: Sign In request failed! The server did not respond. Please try again.
Post by: jujuhonny on August 16, 2015, 09:02:47 PM
The same problem, ubuntu 12.02 amd64, TV 9.0.27891.

similar situation here, also ubuntu and newest TV 9.
sign in request failed, server did not respond.
Title: Re: Sign In request failed! The server did not respond. Please try again.
Post by: jujuhonny on August 16, 2015, 11:15:05 PM
The same problem, ubuntu 12.02 amd64, TV 9.0.27891.

similar situation here, also ubuntu and newest TV 9.
sign in request failed, server did not respond.

uninstalled and fall back to TV 7.
worked like a charm.
thanks all.
Title: Re: Sign In request failed! The server did not respond. Please try again.
Post by: sglaser on April 22, 2016, 06:26:08 PM
Still having the same problem.

No feedback from Teamviewer.
Title: Re: Sign In request failed! The server did not respond. Please try again.
Post by: evgemar on September 21, 2016, 09:42:58 PM
The same issue on windows 10