« previous next »
Pages: [1]   Go Down

Author Topic: QuickSupport takes a long time to load  (Read 6482 times)

clickright

  • Newbie
  • *
  • Posts: 12
QuickSupport takes a long time to load
« on: April 03, 2011, 08:54:44 PM »
I've been using TeamViewer for the last month or two on various PCs from a Celeron 1.6GHz to a Core i7 8 Core. The normal TeamViewer always seems to load quite quickly; however, the QuickSupport module can really take a while to load, even on a fast PC. Has anybody else noticed that their QuickSupport takes a long time to load?
Logged

ERS

  • Full Member
  • ***
  • Posts: 118
Re: QuickSupport takes a long time to load
« Reply #1 on: April 03, 2011, 09:09:36 PM »
?  Quick support?
Not sure if i understand exactly what you mean by quick support, describe the process...
Logged

clickright

  • Newbie
  • *
  • Posts: 12
Re: QuickSupport takes a long time to load
« Reply #2 on: April 22, 2011, 09:54:34 AM »
Quote from: ERS on April 03, 2011, 09:09:36 PM
?  Quick support?
Not sure if i understand exactly what you mean by quick support, describe the process...


Hi,

The QuickSupport module is the customer module that doesn't require installation. Look at the download page for more information. I have noticed that this module, despite requiring installation, seems to take quite a while to open on client's computers. Is there any way to speed this up?
Logged
Pages: [1]   Go Up
« previous next »