Author Topic: Trouble activating team viewer on new pc  (Read 2630 times)

bigjohnsull

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Trouble activating team viewer on new pc
« on: December 08, 2016, 08:06:10 AM »
Hi all,
First post, so apologies if this is covered elsewhere.

I've gotten a new PC and installed Teamviewer on it. When I log in using my username and password, I get a message saying I need to authenticate the new device.
The email came (finally after much waiting), I clicked the link, it told me the device was successfully authenticated, so I tried logging in again and it still won't log in and still produces the same authentication error saying that I need to check my email for an authentication link.

I tried logging in via the management console, but that too gives me a message saying I need to authenticate! Talk about frustrating!!

Please help!
Thanks

 

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