Recent Posts

Pages: [1] 2 3 ... 10
Teamviewer for Windows / Unable to connect to idle computer
« Last post by CelsiusXII on June 22, 2017, 06:21:07 AM »
I have a system that I have installed teamviewer host onto (version 12) and I can connect fine when I have used the computer recently, even when logged out or restarted. But if i leave the computer alone for 3-4 hours, even though it is showing as active in teamviewer and I have the option to connect, the connections fail. As soon as I log into the computer, teamviewer is suddenly able to connect. I have tried from multiple different computers, and different internet connections. I have even tried using the teamviewer web connection to connect.
Here is the log from when I used the web portal:
Code: [Select]
22.06 22:48:29,368: Version: 12.0.35145
22.06 22:48:29,370: Sandbox: remote
22.06 22:48:29,370: SysLanguage: en
22.06 22:48:29,370: VarLanguage: en
22.06 22:48:29,370: Flash Player: PlugIn (WIN 26,0,0,131)
22.06 22:48:29,375: UseLanguage: en
22.06 22:48:29,375: UseLanguage: en
22.06 22:48:29,383: TeamViewer hasPassword: true
22.06 22:48:29,758: ExternalConnect id=#########
22.06 22:48:29,761: CT connect ######### masterURL:, sandbox = remote
22.06 22:48:29,775: MC.requestRoute(#########)
22.06 22:48:29,776: MC.sendMasterCommand text=F=RequestRoute2&ID1=777&Client=TV&ID2=#########&SA_AccountID=########&SA_PasswordMD5HashBase64Encoded=&SA_SessionSecret=##=&SA_SessionID=1244927068&V=12.0.35145&OS=Flash
22.06 22:48:29,777: MC wait for ping completion
22.06 22:48:30,840: PS.socket event: [Event type="connect" bubbles=false cancelable=false eventPhase=2]
22.06 22:48:31,210: PingThread: TCP-Ping ok
22.06 22:48:31,210: MC.socket mode = TCP,
22.06 22:48:31,211: MC.connect:
22.06 22:48:32,395: PS.socket event: [Event type="connect" bubbles=false cancelable=false eventPhase=2]
22.06 22:48:32,396: MC.connectHandler: [Event type="connect" bubbles=false cancelable=false eventPhase=2]
22.06 22:48:32,804: MC.requestRouteResponse: CONNECT@;2147483647:1280000;4:640000_1943797625_1943797625_server19105.teamviewer.com_ef/bc0goAA==_ef/bc0goAA==
22.06 22:48:32,807: CT init socket: TCP
22.06 22:48:32,921: PS.socket event: [Event type="connect" bubbles=false cancelable=false eventPhase=2]
22.06 22:48:32,922: CT.connectHandler: [Event type="connect" bubbles=false cancelable=false eventPhase=2]
22.06 22:48:32,926: Browser name: Netscape
22.06 22:48:49,464: receive unexpected CCommand 21 length=0
22.06 22:48:49,464: CMD_DISCONNECT
22.06 22:48:49,472: ConnectionThread closed
22.06 22:48:49,472: ClientGUID:
22.06 22:48:49,472: m_ComSessionAfterEnding: false
22.06 22:48:49,472: m_connectionAlready Suceeded: false
22.06 22:48:49,473: CT.closeHandler: null

I have confirmed the computer is not going to sleep, and a winmtr test from another system is showing that it is not loosing network connectivity. It's like the teamviewer service is going to sleep.
I am going to log a support case as well, but I hope someone here can help

Teamviewer for Windows / Re: Teamviewer Lock on Session End
« Last post by blastfemur on June 19, 2017, 11:27:39 AM »
From the PC you are connect from, go to 'Extras' --> 'Options' --> 'Advanced' --> 'Show advanced options' --> scroll down to the bold section 'Advanced settings for connections to other computers' and there you will see an option with a dropdown: 'Lock Remote Computer' with options 1) Always, 2) Never, and 3) Automatic

Not sure if this is the exact answer to the original question (as I merely skimmed it, noticed it was QUITE old and jumped to the end) but it has worked for me thus far. If I set 'Always' .. all computers I connect to from the connecting PC will lock when I disconnect the session to the remote PC. (IE: home PC connects to work PC and, once finished, I disconnect and the work PC locks itself). Conversely, if I am at work and connect to home and I set to 'Never', when I disconnect from that home PC it does not lock.

Perhaps this will help some, like myself, who were simply looking for this setting.
Teamviewer for Windows / How to find out what happened in a session
« Last post by cdooer on June 19, 2017, 11:23:54 AM »
Hello. One of my users was tricked into calling a scam number, installing TV, and allowing the malicious individual to access the computer for approx 5 mins. We need to find out exactly what was done while the scammer was connected, any way to do that? We really just want to make sure that no files were uploaded from the PC. We have the log file.
Hi there,

I'm using CM12.1 (Lollipop 5.1.1 (CyanogenMod 12.1) 20170404 stable) on my S3 Mini. But I cannot get Teamviewer Remote Control working. I do this, to install the Addon:

  • Install Teamviewer Host
  • Let Host download the addon
  • go to /sdcard/Android/data/ copy addon to
  • /system/app and set the permission to 644
  • reboot

Teamviewer host runs fine, and shows "ready to connect". As soon as I click on connect on my PC the whole phone freeze / hang and I have to restart it manually. Any idea?

Previously I tried with "KitKat 4.4.4 (SlimROM) 20140708" with same results.
Teamviewer for Mac/iPad/iPhone / Re: Teamviewer logs out my OS X session
« Last post by DHKaplan on June 18, 2017, 07:34:06 PM »
Received the solution from the Apple forums. Delete com.teamviewer.teamviewer.preferences.plist from the ~/library/preferences folder on the HOST machine and reboot... that solved it for me!
Teamviewer for Mac/iPad/iPhone / Re: Teamviewer logs out my OS X session
« Last post by DHKaplan on June 18, 2017, 01:28:13 PM »
@Danl, yes I did have that lock option set and I cleared the checkmark. Unfortunately the host iMac still logs out when I disconnect from another Mac or iPhone...
Teamviewer for Windows / Changing unattended LogIn
« Last post by badspell68 on June 16, 2017, 06:27:45 AM »
I switched jobs and left the Teamviewer Unattended Access Panel running at my old workstation with the password. How do I change the password that allows that password access to all my computers?

Teamviewer for Mac/iPad/iPhone / Cannot access TeamViewer when Mac is "asleep"
« Last post by ccontario on June 15, 2017, 01:17:02 PM »
I saw two other threads addressing this issue with no resolution offered, or any useful comments, but I thought I would try again.

TeamViewer shows "offline" when our Mac is asleep, but as soon as move the mouse or touch the keyboard we see that TeamViewer is actually running. It just appears offline when sleeping. Does anyone have any information about this or know of a way to keep TV accessible when a Mac has been put in sleep mode?
Teamviewer for Windows / Verification of your Teamviewer version failed
« Last post by alucart93 on June 14, 2017, 10:51:40 AM »
i did not know where else to ask...
Lately I have a huge problem with teamviewer. It startet on my old Win7 x64 Professional PC. Soon I got the same Error on my Laptop with the same OS.
I went for a new PC anyways and got win10, it is a clean install with driver and some software only. The first days Teamviewer worked fine, but after ~1 week
it went on with the same error :(
Now I did not have time to check where this is coming from, so I ignored it. Now I have a spare PC fresh installed with win7 x64 and it gets the same sh...
I get the same message during a team viewer installation, or when using the Portable one, even the Quick Support one does not work!
Tryed a lot of things for ex.
Installed the Signature manually, installed all windows updates inc. Net Framework, tryed older Tm versions like 8.0, Other internet Connection (wlan hotspot)
and much more!

I found a thread on where 4 ppl. seem to have the same problems, but i have lost hope that there will be a answer...

I am happy about evry ideas I can get, mb I missed something?

If you need logs or anything, just ask... I did not know what will be needed ;)

Kind Regards
Auf einem Notebook auf dem früher lange Zeit Teamviewer zuverlässig (als Server auf Win 7 Home) genutzt werden konnte
taucht jetzt unter "IHre ID" anstatt des früheren 9-stelligen Wertes nun; 192.168.01;

auf (Siehe attached snapshot).

Was soll das?
Ich weiss nicht ob das an dem letzten Update liegt oder an einer versehentlichen Konfiguraionsänderung

Wie bekomme ich meine alte ID wieder?

Pages: [1] 2 3 ... 10