Hello ninjaprod,
Thank you very much for your reply. Please excuse the delay, we had to check your log files and processes deeply - second and third level support were involved.
The communication between the system service and the TeamViewer.exe fails. This problem could either appear (1) a security software blocks the communication attempts or (2)
... <Skipped>
Sorry, that I have to be vague, but the only thing I see is that something blocks TeamViewer and doesn't allow our software to communicate.
Best regards
Ben
TeamViewer
Hello, dear All.
I had same problem and fixed it. That was "(1) a security software blocks the communication attempts".
After installing Avast 5 Free on my notebook I got problem running TeamViewer. Uninstalling Avast did not solve it. Main problem is that Avast cant be pure removed uninstalling it using Control Panel.
“Sometimes it´s not possible to uninstall avast! the standard way - using the ADD/REMOVE PROGRAMS in control panel. In this case, you can use our uninstallation utility aswClear” (source:
http://www.avast.com/uninstall-utility).
General idea is download “special removing software” and uninstalls blocking AntiVirus/FireWall accordingly its manual. In my case it was:
1. Download aswclear.exe on your desktop
2. Start Windows in Safe Mode
3. Open (execute) the uninstall utility
4. If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
5. Click REMOVE
6. Restart your computer
Hope such approach will help you, dear All.
Best Reagards
Leonid K.