Author Topic: Help --- "Trusted" Device Email not returned to me  (Read 696 times)

Coover

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Help --- "Trusted" Device Email not returned to me
« on: September 03, 2020, 12:26:26 PM »
I recently purchased two "new to me" computers and deleted the two they replaced from my account and I am trying to assign them to my account. After loging in and giving them my password, Team Viewer says they will send an email for me to verify that I am who I am and the machine(s) is/are "trusted". I never receive the email. I check my Junk E-mail folder, I check my "Spam" folder, i check my "Trash' folder, and of coure, I check my "Inbox" ... nothing there from Team Viewer. Since I am using Outlook, an email client which is part of Office 2019, I also go to the gmail website and sign in there just in case, for whatever reason, the email was not transferred. I DO NOT FIND THE EMAIL. I try to go to TeamViewer support, and they ask me to login. i do and they tell me they will send me an email. I do not get that email. I can't contact anybody ... except for members of this forum.

What do I need to do now?

Coover

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Re: Help --- "Trusted" Device Email not returned to me
« Reply #1 on: September 03, 2020, 12:33:25 PM »
Disregard previous ... all of a sudden eight (yes, 8) "Trust this Device" Emails showed up at once in Outlook. Why this happened, however, is a question I would like to ask either TeamViewer or Gmail?

 

anything