TeamViewer V10 Error: The password you have entered is invalid, please try again

[wellison]

I have a client that I have been trying to connect to for some time. No matter what we try I always receive the error "The password you have entered is invalid, please try again". We have confirmed all of the login credentials and know with 100% certainty that they are correct. What could be causing this error?

[matt]

Only getting either the password or the ID wrong.

Check again, get someone else to check...

[wellison]

We have checked several times, all of the information is correct. Still receive the error. We have been working on this for a couple weeks now. Beyond frustrating. TeamViewer support is not being much help on the issue either.

[matt]

All I can suggest is to set a new password, or allow the temporary passwords and change them, then try again

[jlandells]

I'm seeing the same behaviour, and have tracked it down to the "Thank you for using Teamviewer" message box.  Until this has been closed on the target device, I can't reconnect - I get the "invalid password" error, and none of the valid passwords let me in.  However, once that box has been closed, I can connect again with the stored password.

[guest12345]

Bumping this thread - I have the same issue with the Mac client. Can't reconnect until someone on the target device has closed the message box.
This is a huge bug; a fix would be appreciated.

[williama]

I take it that this still hasn't been fixed yet?  Used teamviewer last night, then had this happen this morning.

Completely removes the whole point of using this program.

[iansharar]

Just happened to me. I know the password is right because I took a picture of it before I left.
The window must have popped up because the first time I connected successfully, but I had to update TeamViewer on this computer to continue, so it disconnected me and installed the new version.

Now I can't connect at all, invalid password smh. That really sucks.