TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: Aqualung on January 19, 2011, 10:02:02 AM

Title: The screen cannot be captured at the moment.
Post by: Aqualung on January 19, 2011, 10:02:02 AM

Running Portable TeamViewer (PortableApps.com) on my three Win7 x64 computers (two at home (H1&2) and one at work (W)). When attempting a connection from W to H1 I keep getting this dreaded "The screen cannot be captured at the moment..." error message, though no such thing happens when connecting from H2 to H1. What am I doing wrong? I tried disabling UAC on H1 completely, to no avail. Moreover, the H2 to H1 connection doesn't seem to be affected by UAC. Suggestions?

Title: Re: The screen cannot be captured at the moment.
Post by: Aqualung on February 07, 2011, 01:17:03 PM

Alright, latest TV takes care of this error. Cheers!

Title: Re: The screen cannot be captured at the moment.
Post by: swaff on March 21, 2011, 01:46:22 PM

Hi,

I am having the same issue. I setup myn home p.c. before I left. I will be gone some time. I did manage to connect one time last week, but now I find that I am getting this error.

What can I do... If anything, to fix this issue remotely?

Thanks,

Swaff

Title: Re: The screen cannot be captured at the moment.
Post by: Admin on March 21, 2011, 02:27:41 PM

make sure you are running the latest version of TV.  You can log into the home PC open the TV window and clikc help/check for latest version, then upgrade.,

Title: Re: The screen cannot be captured at the moment.
Post by: ericfledderman on December 23, 2013, 07:37:11 AM

I know this is an old topic but I haven't seen many solutions posted around the Internet for this so I thought I would explain my work around.

More often than not, if you use the menu at the top of the TeamViewer window and go to actions -> remote reboot -> log off.  Of course you will lose any work on files that you have opened but not saved, but should close out whatever connection is preventing your screen from being shared.