TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: zillah on March 12, 2011, 01:05:38 AM

Title: wait for the partner to confirm your request
Post by: zillah on March 12, 2011, 01:05:38 AM

Dear Experts

I am new to TeamViewer , I have installed version V6 on my office's desktop (XP SP3) at office and on my office's laptop (windows 7 home edition) as well.

From home I installed it on my desktop PC (windows 7 ulitmate)

I was able to access my office's laptop but when I tried to access my office's desktop (XP SP3) I was always receiving the following error :

http://i54.tinypic.com/6izjti.png

(http://i54.tinypic.com/6izjti.png)


I tried access from weblogin but still the same problem

http://i56.tinypic.com/260y25k.png

(http://i56.tinypic.com/260y25k.png)

Thanks

Title: Re: wait for the partner to confirm your request
Post by: Admin on March 12, 2011, 04:04:36 AM

check the security setting on the office desktop, make sure it is set to start with windows and allow windows logon. 
If that doesn't help, just try to reinstall and during setup choose setup remote access and pick a password.

Title: Re: wait for the partner to confirm your request
Post by: zillah on March 14, 2011, 03:27:01 PM

Thanks Admin

I will try your suggestion and see how it goes

Regards

Title: Re: wait for the partner to confirm your request
Post by: zillah on March 14, 2011, 06:41:46 PM

Quote

I will try your suggestion and see how it goes

Thanks Admin that fixed the problem.
Cheers