TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: NickDouglas80 on April 15, 2011, 09:38:53 AM

Title: LOCK screen on disconnect - Is this a security option?
Post by: NickDouglas80 on April 15, 2011, 09:38:53 AM
For security, how can I set TeamViewer to automatically "lock" the remote system anytime TeamViewer disconnects?

While connected, I use the options to disable remote input and display a black screen, but when I lose the connection or forget to lock the screen before disconnecting, the system is sitting unlocked for anyone to access it.  This is a pretty big security concern in our environment.

If this feature does not exist I hope there are plans to implement it since I absolutely love TeamViewer otherwise!

Nick
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: ERS on April 15, 2011, 11:17:24 AM
Not sure if this would work, but it may,
on the remote machine:
Set the teamviewer options/security/windows logon<- allow all
Then when you are done with your session, on the remote machne,
start/log off
it shoulld then bring the windows account log on screen to the forefront, as long as no one one the remote side has a/the windows logon pasword, the machine shouldn't be accessible.
 
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: NickDouglas80 on April 15, 2011, 12:48:57 PM
I know how to manuallly lock the remote machine before I disconnect.

What if my connection drops unexpectedly?  What if my system crashes?  What if I forget to lock the remote machine when I disconnect?  Then the remote machine is not locked and anyone who happens to walk by can sit down and use it as if they were me, with my administrator credentials.  Do you understand the security problem yet?

I need the option to have TeamViewer AUTOMATICALLY lock the desktop anytime an incoming connection is ended for ANY reason.

Nick
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: mambero on February 15, 2012, 07:19:05 AM
Any updates on this thread?
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: netinetiel on March 06, 2012, 01:22:35 PM
The TeamViewer Changelog for version 5.x (http://www.teamviewer.com/en/download/changelog.aspx and click on Windows / TeamViewer 5.x) says "The Windows desktop gets locked correctly after a TeamViewer session" (under Further Improvements for Version 5.1.9072 beta).

In my experience (using TeamViewer 7.0.12541), this does not happen - my computer remains unlocked after a remote control session disconnects.

This is a huge security hole!

~nat
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: ace0022 on April 26, 2012, 02:06:16 PM
I agree and its a huge problem if you manage anything that requires security.  The fact that a month has gone by and this post has not been answered is a bit troubling.
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: xenalt on May 14, 2012, 02:35:39 PM
It's not a problem as long as you use the toolbar..... --> Actions --> Lock Computer before disconnecting.
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: ace0022 on May 14, 2012, 03:16:01 PM
It's not a problem as long as you use the toolbar..... --> Actions --> Lock Computer before disconnecting.

Read what the issue is before answering as you obviously don't understand what the problem is.
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: Rob22499 on June 26, 2012, 11:31:40 AM
I agree and its a huge problem if you manage anything that requires security.  The fact that a month has gone by and this post has not been answered is a bit troubling.

 >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:(

This is a Major Security Issue as anyone at the host machine can simply disconnect the internet and the PC is then left unprotected exposed to any access.  Not having this feature is a Major selling point that should be addressed and fixed ASAP.  It has been over a YEAR since this was first posted. I would assume from that, that teamviewer posing a business grade tool is not.   UltraVNC, Windows Remote Desktop, and may other tools has had this from the get go. 

Please fix this SECURITY HOLE ASAP.  It is not acceptable to loose control of remote site because a disconnect.

 >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:(
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: Rob22499 on June 26, 2012, 02:04:38 PM

Opened Ticket with Support here is their reply :
------------------------------------------------------------------------

Dear Robert

Thank you very much for sending us these Feature Requests.

I will forward your suggestion to our product management. Such ideas are always welcome, although I can not promise when or if this Feature will be implemented, as the decision is based on public demand. Nevertheless, your feedback is very important to us as we want to continue to develop TeamViewer based on our user's needs and demands. We will be happy to inform you about realization of this feature.

If you have any further questions on our product, please feel free to contact us.

Best regards

Juan Palacio
-Support Technician-

------------------------------------------------------------------------

"public demand"  LOL. Guess security issues are not important.  Gesh

-Robert

Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: TeamViewer on June 29, 2012, 03:13:18 AM
Hello,
sorry for the late reply but this is NOT an official TeamViewer forum, so we do not see all the posts in time.
I also forwarded the mentioned feature to our product management as my colleague has already done. I also added the described security misgiving from some of the users.
However I can not promise if and when this feature will be added.
Best regards
Inga, TeamViewer
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: NickDouglas80 on November 02, 2012, 10:19:05 AM
Still no solution, thus no possibility of rolling this product out to our environment.  Stuck with RDP here.

Sure wish TeamViewer would explain why this security issue is not a high priority for a product sold as an Enterprise solution.  Security should be their first priority.

Nick
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: NickDouglas80 on November 06, 2012, 03:06:37 PM
TeamViewer 8 beta was released yesterday: http://www.teamviewer.com/en/download/currentversion.aspx

"The remote computer is automatically locked instantly if the connection is closed or interrupted. This ensures that no one gains unintended access to the Mac or Windows computer you were just connected to."

Yay!

Thank you!

Nick
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: BarryBGB on November 13, 2012, 04:27:57 AM
That is great news but what about companies that have already purchase the other versions, 6 or 7, and do not want up pay to upgrade to the latest version 8?

Is there going to be a patch for those versions to lock the computer if a connection closes?
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: Rob22499 on November 20, 2012, 11:31:49 AM
While there is two version of "Locking" advertised I did not find LOGOUT function that was said to exist.  But here is how to get to LOCK ON LOG OUT..

When you are in a Session

ACTIONS ---> LOCK COMPUTER --> "Lock on session End"

(http://s10.postimage.org/6y1i2lxmx/11_20_2012_1_23_33_PM.jpg)

Thank you for adding it, sad it took this long as it is a major security issue.  You would think security 101 level.  What happens if I get disconnected.. O the remote machine says 100% unlocked to any passer by?.. Hmmm.. Thank you. Great application this is the icing on the cake!

Robert
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: Rob22499 on November 20, 2012, 11:39:28 AM
Feature Request: Add this to the Computer Profile per Computer.  So it is by Default not something you have to re-select every time you remote to the box. 
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: AsteriskCGY on December 11, 2012, 02:22:35 PM
Is there a way to turn this off for connections through my tablet? I'm using Teamviewer as a fancy wireless mouse and keyboard.
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: jayton4 on December 17, 2012, 10:21:42 AM
That's great the feature is added automatically, but what if I have a machine that I do not want locked?  I have a PC that is a common area where many people can come in to use.  I check on it every now and then to make sure everything is working properly.  The account is set up to log in automatically with the password that I set so that I can still RDP into it as well, but the users that come in to use it do not have to type it in.  Now everytime I log into it with TeamViewer, the terminal is locked and no body can use this computer anymore. 

Is there a way to turn this automaticlock on disconnect option OFF?  Or will I have to find an old version of TeamViewer Host to install to it?
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: Cedricvb on December 23, 2012, 08:43:02 AM
Yes, I also would like to have the option to always NOT lock the remote PC after the session, without having to click on the option in the menu everytime.
By the way, I don't always have to do this. It is not clear to me when this option is automatically turned on or not.
I am a very happy user of Teamviewer, by the way.
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: Admin on December 26, 2012, 09:43:57 AM
You can disable it during the connection in the tool bar under "Actions" ==> "Lock Computer" ==>deactivate the "Lock on session end" option.
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: Hell Racer on January 31, 2013, 09:35:34 PM
Where is this option in android client?
Title: Re: LOCK screen on disconnect - Is this a security option?
Post by: veeRob on February 09, 2013, 09:35:02 AM
Is there a way to DISABLE this feature?  We have Teamviewer running on an internal PC where the second monitor is driving a slideshow.  We login to the primary monitor to add/delete pictures, but when we log out it locks up the machine, which means the second monitor goes blank.  How do I set it so that it never locks the PC?