TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: Alzy on June 27, 2011, 12:15:44 PM

Title: Can't connect to PC after its been on for a while
Post by: Alzy on June 27, 2011, 12:15:44 PM

I have a Dell Laptop running WIN XP that I am using as a home server. It is on continuously. I use Teamviewer to log into to my server occasionally when away on travel. But after my server has been on for several days to a week or so Teamviewer can not longer initiate a session. I use my Ipod Touch for remote access to this server. Rebooting the laptop corrects the problem for another several days or so. The NIC is set to always stay on. When in this mode if I abort the attempt to connect to the server, the server produces the Pop up box that says session has ended so it is communicating but not establishing the session?

Any ideas on how to solve this issue?

Thanks

Title: Re: Can't connect to PC after its been on for a while
Post by: TeamViewer on June 30, 2011, 05:56:16 AM

Hi Alzy,
can you send us the logfiles of TeamViewer from your server to support@teamviewer.com?
Our support-team will try to solve your problem asap.
Regards
Inga, TeamViewer