TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: Babac on July 19, 2011, 12:27:05 PM

Title: Close Teamviewer before installation.(Solved)
Post by: Babac on July 19, 2011, 12:27:05 PM

Hi everyone,
On another computer ,I'm unable to launch TeamViewer free v.6 as I got the following message every time.
(http://img20.imageshack.us/img20/9500/teamviewerinstallation.jpg) (http://imageshack.us/photo/my-images/20/teamviewerinstallation.jpg/)

 I can't right click it as it's not installed on the HD.It's the portable version.
 Thank you.

Title: Re: Close Teamviewer before installation.
Post by: ERS on July 21, 2011, 03:31:57 AM

Hmmm. do a CTRL/ALT/DEL to get to the task manager the look under the processes tab and see if teamviewer is running under there for some reason,  Is there any chance it could already be installed?

Title: Re: Close Teamviewer before installation.
Post by: Babac on July 22, 2011, 06:54:44 AM

Hi ERS,
Right on. Team Viewer is running in theTask Manager even after I close it.

Hard to understand because TW is definitely not installed on my computer.
Thanks for your help!