TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: SDimou on February 19, 2012, 01:07:54 PM

Title: Cannot Find TeamViewer
Post by: SDimou on February 19, 2012, 01:07:54 PM

Hello, I have the same problem as Yozod http://teamviewerforums.com/index.php?topic=1300.0 (http://teamviewerforums.com/index.php?topic=1300.0). When I try to open TeamViewer I get the following error message: 'Windows cannot find 'C:\Program Files\TeamViewer\Version7\TeamViewer.exe'. Make sure you typed the name correctly, and then try again.'
I have tried a registry cleaner program like Yozod but it didn't help.
I have used the Dependency Walker program that you suggested him and it showed 2 problems:
1) There was a dll missing 'ieshims.dll' which I downloaded from http://www.dll-files.com (http://www.dll-files.com) and copied it in the TeamViewer folder (I don't know if that was safe).
2) There is a problem with 'ieframe.dll' that still exists with the message: 'At least one module has an unresolved import due to a missing export function in a delay-load dependent module.'

I have attached a screenshot of the program and the TeamViewer LogFile in which by the way the following error message appears many times:
 'CTerminalServer::StartGUIProcess() GUI start exception in session 2:  exception: CProcess::GetTerminalServerPipe(): no pipe found!, Errorcode=1008'

Please tell me if you need the file from Dependency Walker and where to send it.

Thank you in advance.

Title: Re: Cannot Find TeamViewer
Post by: ERS on April 08, 2012, 12:20:50 PM

have you tried uninstalling teamviewer and reinstalling?

Title: Re: Cannot Find TeamViewer
Post by: udontknowme on April 11, 2012, 06:47:11 AM

Try this:

1. Completely uninstall TeamViewer 7.
2. Run the registry cleaner and manually remove any files from the root directly (if any are left over).
3. Install TeamViewer version 6 (latest revision from the Version 6 range) to the default directory - do not change the installation folders.

See if the error appears with version 6. If the error appears, provide log / dump files here.
If the error does not appear, download and install version 7 to default directories.

Launch TeamViewer 7 and see if the error has now gone :)

Title: Re: Cannot Find TeamViewer
Post by: SDimou on April 12, 2012, 06:02:08 AM

Thank you very much (udontknowme), that did the trick and everything is working fine now :D
I had it installed on a diferrent directory than the default before. Although I cannot understand why it sudenly stoped working because it did before...
Now from the default directory everything is ok. Wierd....

Thanks a lot again!!!

Title: Re: Cannot Find TeamViewer
Post by: udontknowme on April 13, 2012, 07:18:22 AM

It's my pleasure :)