TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: rostb on September 20, 2012, 02:33:02 AM

Title: Help! Can't connect to my PC. Authentication Rejected!
Post by: rostb on September 20, 2012, 02:33:02 AM

Hi. Having a big problem here. PC is in a very remote location, and I must have access to it.
I noticed red exclamation point next to TV tray icon, but did not pay attention to it. Decided to check for new version, it gave me choice of updating to v6 or v7. Chose v7. That was the last time I was able to login.
Now I get Authentication Rejected message every time I try to login. I know that my password is 100% correct.
Please help!

Title: Re: Help! Can't connect to my PC. Authentication Rejected!
Post by: Admin on September 20, 2012, 11:32:44 AM

is there anyone at the remote location that can reboot the system?