TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: hagen62 on October 30, 2012, 12:50:04 AM

Title: TeamViewer Update (local!) fails: what is Errorcode=12039 ?
Post by: hagen62 on October 30, 2012, 12:50:04 AM

Hello,

running TV v. 6.0.10194 (under WinXP), I am offered updates to v. 6.0.13992 or v. 7.0.15723.

In both cases, after clicking the respective button, I get "An error occurred... check log file..."

The log says:

Quote

G0   ChangeThreadDesktop(): SetThreadDesktop to default successful                 
G0!  InetDownload.ThreadRun: InternetErrorDlg error 6                               
G0!! CTVUpdate - CInetDownload::ThreadRun - ErrorSendRequest 12039, Errorcode=12039

Where can I find an explanation of the precise meaning for this code?
And yes, I have googled www-wide, and searched on this forum. But updates generally seem not to be much of an issue.  :)

Strangely enough, on another machine (same WinXP, same LAN, i.e. behind same router to Internet), the update from a version 5 TV (can't see the precise number any more) to v.7.0.15723 went through without any problem.  ;D

Thanks for any tips!

Title: Re: TeamViewer Update (local!) fails: what is Errorcode=12039 ?
Post by: Admin on October 30, 2012, 08:28:43 AM

I would uninstall TV using revo uninstaller or the windows uninstaller, then download and installl the latest TV form the website.

Title: Re: TeamViewer Update (local!) fails: what is Errorcode=12039 ?
Post by: hagen62 on November 01, 2012, 05:50:44 AM

OK, will do that. Thanks for the reply!