TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: kjian on February 10, 2013, 10:58:52 PM

Title: cannot connect to another computer using Teamviewer7 or Teamviewer8
Post by: kjian on February 10, 2013, 10:58:52 PM

I cannot connect to a remote PC using TeamViewer7 or TeamViewer8.

But I can connect to this local PC from the remote PC serveral months ago.

Here is the log of TeamViewer7

Code: [Select]

2013/02/11 13:53:47.264  2520  3184 G1   Trying connection to RemotePC, mode = 1
2013/02/11 13:53:47.271  2520   412 G1   CLogin::run()
2013/02/11 13:53:47.654  2812  3744 S0   CT17 CT.Send.CMD_MASTERCOMMAND From=LocalPC To=0 L=183
2013/02/11 13:53:48.096  2812  3744 S0   CT17 CT.Receive.CMD_MASTERRESPONSE From=0 To=LocalPC L=280
2013/02/11 13:53:48.097  2812  3744 S0   CT17 CT.Disconnect
2013/02/11 13:53:48.097  2812  3744 S0   MC.RR.RemotePC.CONNECT@117.135.138.95_10800_128000_279639802_RemotePC_10000__0_0_960_128000_2147483647:1280000;4:640000;960:128000_41_41
2013/02/11 13:53:48.098  2812  3744 S0   CT18 CT.TM_GWout.117.135.138.95 - CT18 - S17
2013/02/11 13:53:48.098  2812  3744 S0   CT18 CT.Connect.117.135.138.95:5938
2013/02/11 13:53:48.140  2812  3744 S0   CT18 CT.Connected
2013/02/11 13:53:48.141  2812  3744 S0   GWS.ConnectToRemote.Connected
2013/02/11 13:53:48.141  2812  3744 S0   CT18 TM.TM_GWout
2013/02/11 13:53:48.141  2812  3744 S0   CT18 CT.Send.CMD_IDENTIFY From=LocalPC To=0 L=32
2013/02/11 13:53:48.142  2812  3744 S0   CT18 CT.Send.CMD_REQUESTCONNECT From=LocalPC To=0 L=48
2013/02/11 13:53:48.142  2812  3744 S0   CT18 CT.Send.CMD_SESSIONMODE From=LocalPC To=0 L=28
2013/02/11 13:53:48.142  2812  3744 S0   GWS.ConnectToRemote.Connected.StartThread
2013/02/11 13:53:48.143  2812  3120 S0   CT18 CT.Run
2013/02/11 13:53:48.143  2812  3120 S0   CT18 TM.TM_GWout
2013/02/11 13:53:48.148  2520   412 G1   CLoginClient::NegotiateVersionClient()
2013/02/11 13:53:48.148  2812  3328 S0   CT16 CT.Run
2013/02/11 13:53:48.148  2812  3328 S0   CT16 TM.TM_TV
2013/02/11 13:53:48.184  2812  3120 S0   CT18 CT.Receive.CMD_SESSIONID From=0 To=LocalPC L=8
2013/02/11 13:53:48.184  2812  3120 S0   CT18 CT.Receive.CMD_IDENTIFY From=0 To=LocalPC L=32
2013/02/11 13:53:48.185  2812  3120 S0   Creating 256Bit AES session key
2013/02/11 13:53:48.185  2812  3120 S0   Reading partners public key
2013/02/11 13:53:48.185  2812  3120 S0   Encrypting and signing session key with RSA
2013/02/11 13:53:48.190  2812  3328 S0   CT18 Activating support for ccmdV2
2013/02/11 13:53:48.192  2812  3120 S0   Sending encrypted session key
2013/02/11 13:53:48.194  2812  1164 S0   CT19 CT.Run
2013/02/11 13:53:48.194  2812  1164 S0   CT19 TM.TM_UDP
2013/02/11 13:53:48.194  2812  1164 S0   CT19 GWT.InitUDPPingVersionHandshake
2013/02/11 13:54:00.095  2812  3120 S0   CT18 CT.Receive.CMD_PARTNERRECONNECT From=RemotePC To=LocalPC L=16
2013/02/11 13:54:00.096  2812  3120 S0   CT18 CT.Receive.CMD_ENDSESSION From=RemotePC To=LocalPC L=4
2013/02/11 13:54:00.097  2812  3120 S0   CConnectionThread::CmdEndSession(): Received CMD_ENDSESSION with reason: 3
2013/02/11 13:54:00.097  2812  3328 S0   CT18 CT.Send.CMD_DISCONNECT From=LocalPC To=RemotePC L=4
2013/02/11 13:54:00.097  2812  3120 S0   CT18 CT.Disconnect.WaitForLastAck
2013/02/11 13:54:00.139  2812  3120 S0   CT18 CT.Disconnect
2013/02/11 13:54:00.140  2812  3328 S0   CT16 CT.Run.LoopEnd
2013/02/11 13:54:00.140  2812  3328 S0   CT19 CT.Send.CMD_DISCONNECT From=LocalPC To=RemotePC L=4
2013/02/11 13:54:00.140  2812  3328 S0!! S18 NC.SendUDP.Failed, Err=10047, Errorcode=10047
2013/02/11 13:54:00.140  2812  3328 S0!! S18 NC.SendDataUDP: SendDataUDPInternal result=-1, Errorcode=10047
2013/02/11 13:54:00.141  2812  3328 S0!! CT19 GWT.Send.Ignore.ErrorUDP, Err=10047, Errorcode=10047
2013/02/11 13:54:00.141  2812  3328 S0   CT16 CT.Disconnect
2013/02/11 13:54:00.141  2812  1164 S0   CT19 CTU.Run.LoopEnd
2013/02/11 13:54:00.141  2812  1164 S0   CT19 CT.Disconnect
2013/02/11 13:54:00.146  2812  3120 S0!  CT19 UDP statistics: rf=1
2013/02/11 13:54:00.146  2812  3120 S0   CT18 CT.Run.LoopEnd
2013/02/11 13:54:00.147  2812  3120 S0   CT18 CT.Disconnect
2013/02/11 13:54:00.147  2520   412 G1!! CLoginClient::NegotiateVersionClient socket was closed while reading
2013/02/11 13:54:00.147  2520   412 G1   CLogin::run() leave

Title: Re: cannot connect to another computer using Teamviewer7 or Teamviewer8
Post by: Tom Bradford on April 21, 2013, 03:47:52 PM

Bump.

I'm having exactly the same issue trying to connect a Windows 7 machine (Teamviwer Eight) to an Ubuntu 12.04 machine on the same network using LAN connections exclusively.

The Ubuntu machine will connect to the Windows machine instantly but swapping doesn't then work.  Trying connect Windows to Ubuntu simply hangs and the log reveals:

2013/04/22 10:32:22.520  1876  3492 S0   CT61 CT.TM_GWout.192.168.188.11:5938 - CT61 - S55
2013/04/22 10:32:22.520  1876  3492 S0   CT61 CT.Connect.192.168.188.11:5938
2013/04/22 10:32:22.520  1876  3492 S0   CT61 CT.Connected
2013/04/22 10:32:22.520  1876  3492 S0   GWS.ConnectToRemote.Connected
2013/04/22 10:32:22.520  1876  3492 S0   CT61 TM.TM_GWout
2013/04/22 10:32:22.520  1876  3492 S0   CT61 CT.Send.CMD_IDENTIFY From=896495191 To=0 L=32
2013/04/22 10:32:22.520  1876  3492 S0   CT61 CT.Send.CMD_REQUESTCONNECT From=896495191 To=0 L=48
2013/04/22 10:32:22.520  1876  3492 S0   CT61 CT.Send.CMD_SESSIONMODE From=896495191 To=0 L=28
2013/04/22 10:32:22.520  1876  3492 S0   GWS.ConnectToRemote.Connected.StartThread
2013/04/22 10:32:22.520  1876  2652 S0   CT60 CT.Run
2013/04/22 10:32:22.520  1876  2652 S0   CT60 TM.TM_TV
2013/04/22 10:32:22.520  3112  2920 G1   CLoginClient::NegotiateVersionClient()
2013/04/22 10:32:22.520  1876  1512 S0   CT61 CT.Run
2013/04/22 10:32:22.520  1876  1512 S0   CT61 TM.TM_GWout
2013/04/22 10:32:22.520  1876  1512 S0   CT61 CT.Receive.CMD_IDENTIFY From=0 To=896495191 L=32
2013/04/22 10:32:22.520  1876  1512 S0   Encryption started
2013/04/22 10:32:59.804  3112  2920 G1!! CLoginClient::NegotiateVersionClient socket was closed while reading
2013/04/22 10:32:59.804  3112  2920 G1   CLogin::run() leave
2013/04/22 10:32:59.882  1876  2652 S0   CT60 CT.Run.LoopEnd
2013/04/22 10:32:59.882  1876  2652 S0   CT60 CT.Disconnect
2013/04/22 10:32:59.882  1876  2652 S0   CT61 CT.Send.CMD_DISCONNECT From=896495191 To=722681174 L=4
2013/04/22 10:32:59.882  1876  2652 S0!! CloseSocketSafely(): recv failed with error code: 10035, Errorcode=10035

A search for Errorcode=10035 on this site has no results.

Title: Re: cannot connect to another computer using Teamviewer7 or Teamviewer8
Post by: cb154 on September 16, 2013, 05:54:52 AM

Bump again

I am to having this issue. I have TV running on all my pcs however the latest addition the TV fails and I get the error as above. Is there any resolution for this ?

Title: Re: cannot connect to another computer using Teamviewer7 or Teamviewer8
Post by: Admin on September 16, 2013, 10:18:35 AM

please ens a support request using the link in my sig.
post any resolution or response in this thread.