TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: timdense on February 24, 2013, 10:13:36 AM

Title: Your TeamViewer client isn't compatible with your account.
Post by: timdense on February 24, 2013, 10:13:36 AM

I get this error:

"Your TeamViewer client isn't compatible with your account. Please update your client. It's not required to update to TeamViewer 8, it's sufficient to update to the latest version within Teamviewer 4,5,6 or 7",

but I am running TV7.  Is there a workaround for this?

Title: Re: Your TeamViewer client isn't compatible with your account.
Post by: ERS on February 24, 2013, 10:17:22 AM

i ran into that issue as well, i just upgraded to TV 8,  is there a are reason yo dont want to do that?

Title: Re: Your TeamViewer client isn't compatible with your account.
Post by: matt on March 02, 2013, 09:45:24 PM

or is there a reason that you don't want to update to latest 7, or latest 6, or...

Title: Re: Your TeamViewer client isn't compatible with your account.
Post by: sarto78 on November 26, 2013, 06:32:50 AM

I can't install an other version becouse i have the license for version 6! Teamviewer function well, only i don't have access to My Computers account and i don't see my old connections! I have a lots, and i need! Thanks

Title: Re: Your TeamViewer client isn't compatible with your account.
Post by: Admin on November 26, 2013, 09:45:20 AM

Since you have a paid license you should get quick response form the support team at the link in my signature, go to that link and submit a support ticket using the commercial users/technical support section.
 

Title: Re: Your TeamViewer client isn't compatible with your account.
Post by: Mashrut on January 17, 2014, 10:05:47 AM

I uninstalled and reinstalled Version 5, and it worked again.