TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: reddevil on April 15, 2013, 08:02:55 PM

Title: Laptop display brightness control disabled after installing TV8 monitor driver
Post by: reddevil on April 15, 2013, 08:02:55 PM

Hi,

Laptop's display brightness control is being disabled after installing TeamViewer8 monitor driver. Happened on many laptops (Dell, Lenovo, etc..).

Requesting TeamViewer team for a much more compatible monitor driver.

OS:Windows 7 32-bit (as well as 64-bit). TeamViewer 8.0.16642.

Thanks and Regards,
Red.

Title: Re: Laptop display brightness control disabled after installing TV8 monitor driver
Post by: matt on April 16, 2013, 02:18:33 AM

Place an official support ticket I reckon
http://www.teamviewer.com/en/help/createticket.aspx

Title: Re: Laptop display brightness control disabled after installing TV8 monitor driver
Post by: JimNim on July 30, 2014, 08:46:50 PM

In regards to creating a support ticket for the issue... I actually did just that. This issue is still seen with the latest version of TV when the display adapter driver is installed. I'll update here with any feedback I receive from them.

Edit: sorry for the ancient thread revival - I didn't take a good look at the dates before my reply... been scouring a dozen different forums before finding this was the actual problem I was seeing, and want to try to actually have them do something about it rather than have to uninstall the driver everytime I'm done using it...

Title: Re: Laptop display brightness control disabled after installing TV8 monitor driver
Post by: reddevil on January 02, 2015, 12:04:39 PM

Sorry to bump...

The problem still exists in TeamViewer10.

Title: Re: Laptop display brightness control disabled after installing TV8 monitor driver
Post by: Daniel on August 07, 2016, 12:58:11 AM

Bumpelli-bump, this issue is still alive, quite annoying.