TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: liefsub on April 22, 2013, 08:28:26 AM

Title: locked out of options
Post by: liefsub on April 22, 2013, 08:28:26 AM

Someone went into my teamviewer and filled in a password to change options. Now I cant get into my options, because I dont know what the password is. So now I cant change anything, and I cant shut TV down. What can I do about this? Is there anyway to recover the options protect password please?

This also means I cant change my permanent password for unattended access, and if that person still has that password, they can come back anytime.

Title: Re: locked out of options
Post by: Admin on April 22, 2013, 08:36:50 AM

my thought would be to do a complete uninstall of Teamviewer on your machine using something like http://www.revouninstaller.com ( free version, use "complete removal" in the options when revo asks)then reinstall teamviewer.  you can reset the password( ID will stay the same) but you will lose you options, you will have to reset those.

Title: Re: locked out of options
Post by: liefsub on April 22, 2013, 09:02:07 AM

yeah obviously I thought about that, but I guess I was just hoping there was an easier quicker fix lol