TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: David_Feynman on July 23, 2013, 09:53:22 PM

Title: Keep losing the ability to connect to Windows VM on Mac
Post by: David_Feynman on July 23, 2013, 09:53:22 PM

I have a Windows virtual machine set up using VMWare on a Mac.  I have TeamViewer set up for unattended access on the Windows virtual machine.  I have both the mac and windows OS set so they never go to sleep.  TV constantly stops working (it shows the machine as active but when i try to connect it says it cannot) and in order to get it working again I need to either close and reopen it on the host, or on occasion reboot the windows VM.  This is driving me crazy as I desperately need this to work reliably.  While this is happening I am able to connect via TV on the Mac side with no issues.  BUT that does me no good, this is for a bookkeeper and I need her to be able to access the Windows VM directly.

I purchased the paid corporate version for what it's worth.

Any suggestions for what I need to do to stop the TV on the VM from dropping

Thanks

Title: Re: Keep losing the ability to connect to Windows VM on Mac
Post by: matt on July 24, 2013, 03:56:48 PM

Have you updated to latest version since you purchase.
I had a couple that were doing that intermittently,that seem to be good at the moment