TeamViewer Forum

General Category => Catch all => Topic started by: oakridge on December 12, 2013, 07:40:13 AM

Title: Ubuntu will not upgrade to Teamviewer 9
Post by: oakridge on December 12, 2013, 07:40:13 AM

I have sight problems so TeamViewer is really useful when I need to look at other machines especially laptops.  This machine uses TeamViewer 8 but will not load the upgrade to 9 so that I can connect to Windows 7 with TeamViewer 9.

Is there a workaround for this please?

Title: Re: Ubuntu will not upgrade to Teamviewer 9
Post by: Admin on December 12, 2013, 12:33:47 PM

why doesn't it load?  Are you given any error message?

Title: Re: Ubuntu will not upgrade to Teamviewer 9
Post by: oakridge on December 12, 2013, 01:36:33 PM

Thank you for your reply.  The installation starts and then there is an error message:

Package operation failed. The installation or removal of a software package failed.

This is directly from the TeamViewer website.  The Ubuntu Software Centre only offers Version 7.

Title: Re: Ubuntu will not upgrade to Teamviewer 9
Post by: Admin on December 12, 2013, 02:08:06 PM

trying downgrading your local machine to version 7 maybe?

Start a ticket with support as well, use the link in my signature.
May want to check and ubuntu forum as well...similar to this thread:
http://ubuntuforums.org/showthread.php?t=2092281

Title: Re: Ubuntu will not upgrade to Teamviewer 9
Post by: oakridge on December 13, 2013, 04:21:32 AM

Thank you for your reply.

I usually ask the Ubuntu Forum first but as this was so specific I thought it best to ask here first.  I will follow up the link and come back to you if necessary.

Title: Re: Ubuntu will not upgrade to Teamviewer 9
Post by: espressohound on December 24, 2013, 10:24:19 AM

Quote from: oakridge on December 13, 2013, 04:21:32 AM

Thank you for your reply.

I usually ask the Ubuntu Forum first but as this was so specific I thought it best to ask here first.  I will follow up the link and come back to you if necessary.

I had a similar problem.  Did you get yours solved?

Title: Re: Ubuntu will not upgrade to Teamviewer 9
Post by: oakridge on December 24, 2013, 12:47:52 PM

I'm afraid I haven't got on with solving this problem, but it needs sorting.