TeamViewer Forum

General Category => Teamviewer for Mac/iPad/iPhone => Topic started by: paradoxgrowth on April 11, 2014, 01:16:25 PM

Title: Teamviewer with osx 10.9
Post by: paradoxgrowth on April 11, 2014, 01:16:25 PM

For some reason Teamviewer just doesn't work on my mac. At first it worked great but now i can't connect. I tried to reinstall it and it still doesn't work. I finally just ended up deleting it completely (without reinstalling) yet it still shows up on my teamviewer list as online. What should I do? Is there a tool that will completely wipe it out? Maybe then it would work........

Thanks for your help

Title: Re: Teamviewer with osx 10.9
Post by: matt on April 13, 2014, 09:33:11 PM

Your 'list' doesn't know that you've uninstalled TeamViewer.

Remove the computer from your 'list' too.

Title: Re: Teamviewer with osx 10.9
Post by: paradoxgrowth on April 14, 2014, 05:04:59 PM

But it's showing that it is online! sorry if I wasn't clear before. It is popping up that it is online and logged into teamviewer. When I turn the server off, it of course shows that its offline. Crazy right?

Title: Re: Teamviewer with osx 10.9
Post by: jmvioque on June 25, 2014, 09:05:11 AM

Hi,

I have a similar problem, working fine for months, but now simply it doesn't works from other machines even locally (LAN) or across internet.
Is there a uninstall option at the bottom of the advanced settings, but it doesn't works for me. After reinstall same problem.

You can check the logs, in my case  /Library/Logs/TeamViewer/TeamViewer9_Logfile.log, but is not so clear

Quote

2014/06/25 17:37:00.113 48627 2953318400 S0   SessionID=501 Name= State=WTSInit Detailed state= User=salon Console=0 RDPClientIP= RDPClientName= DyngateID=602164554 GUIRunning=1 IsUserLoggedIn=0
2014/06/25 17:37:00.113 48627 2953924608 S0   CT78 TM.TM_TV
2014/06/25 17:37:00.113 48627 2953318400 S0   CT77 CT.Send.CMD_DISCONNECT From=602164554 To=496431326 L=4
2014/06/25 17:37:00.113 48627 2953318400 S0   CT77 CT.Disconnect
2014/06/25 17:37:00.113 48627 2953318400 S0   CloseSocketSafely(): Received and discard data. Dump:
0000  17 24 17 1c 00 00 00 00 00 00 00 00 00 00 00 00           .$..............
0010  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00           ................
0020  00                                                        .

2014/06/25 17:37:00.114 48627 2953318400 S0   CT77 CT.Run.LoopEnd
2014/06/25 17:37:00.287 48627 2953924608 S0   CT78 CT.Run.LoopEnd
2014/06/25 17:37:00.288 48627 2953924608 S0   CT78 CT.Disconnect
2014/06/25 17:37:00.288 48627 2953924608 S0!! CGatewaySession::CleanUpSessionList --> SendLockScreenToDesktop, Errorcode=316

Try to uninstall with advanced option an then reinstall.

Bye
Jose M.