TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: Tim Erb on June 04, 2014, 05:53:57 AM

Title: Dropped Connection When User Profile Syncs and Errors
Post by: Tim Erb on June 04, 2014, 05:53:57 AM

We use offline files for our users and if I'm in a session with TeamViewer and go to log off it will begin to sync the 'my documents' of the user, which, is fine unless it hits an error on part of the syncing which in turn wants you to click close, letting the machine finish the log off.  Well, if the scenario I just described happens TeamViewer drops the connection and I'm forced to call the user to ask them to click close for me and once done I can use TeamViewer again.  This is becoming more and more frustrating as we move forward with TeamViewer.  Any assistance would be greatly appreciated, thanks!