TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: thisguy365 on August 21, 2014, 10:41:34 AM

Title: Not connecting to keep alive/ generating ID
Post by: thisguy365 on August 21, 2014, 10:41:34 AM

Recently Installed TV Host on a windows server and the service does not connect.  Asks for proxy setting says no connection to internet.

Windows Firewall is off.

Included log file.

Thanks, for your assistance.

Title: Re: Not connecting to keep alive/ generating ID
Post by: matt on August 25, 2014, 03:30:56 AM

Windows firewall shouldn't matter

Does that machine see web pages fine?
What server version?
What is the default web browser?

Title: Re: Not connecting to keep alive/ generating ID
Post by: thisguy365 on August 25, 2014, 06:18:27 AM

yes
2012 Essentials
IE10

Title: Re: Not connecting to keep alive/ generating ID
Post by: matt on August 25, 2014, 03:26:51 PM

Try a different browser as default

IE on servers is typically locked down so much by default that it is disfunctional, and either needs to be fixed to be usable, or replaced with an alternate product.

I have TV host running on some Server 2012 machines

Title: Re: Not connecting to keep alive/ generating ID
Post by: thisguy365 on August 26, 2014, 05:34:52 AM

IE Enhanced Security is off. Tried Firefox as the default still getting message.

The Host is installed, just not generating an ID.