TeamViewer Forum

General Category => Catch all => Topic started by: Clay on September 20, 2014, 02:12:13 AM

Title: How to stop remote wallpaper being removed
Post by: Clay on September 20, 2014, 02:12:13 AM

I have unchecked the "remove wallpaper" options from both my remote desktop and my own desktop.  For completeness I have set all options to optimal quality.

However, every time I remote in to other desktop the desktop background is removed to a black screen.

Is this just a bug or something I am missing?

It is proving very problematic for the remote desktop user who relies on their background at work to remain stable to maintain work obligations.

Any ideas appreciated.

Thanks.

Title: Re: How to stop remote wallpaper being removed
Post by: Admin on September 21, 2014, 10:29:47 AM

setting for optimal quality might be the issue...it may automatically black screen in order to increase performance..mess around with those settings

Title: Re: How to stop remote wallpaper being removed
Post by: Clay on September 23, 2014, 02:32:40 AM

Thanks heaps for the reply.

No matter what settings I select (tried Optimal) it just kills the desktop background every time.

Frustrating.

Title: Re: How to stop remote wallpaper being removed
Post by: Admin on September 23, 2014, 11:10:30 AM

try posting on their facebook page...see the link in my sig