TeamViewer Forum
General Category => Teamviewer for Windows => Topic started by: WebMinder on October 27, 2014, 07:29:21 AM
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I've already submitted a ticket regarding this issue but the communication is a bit slow :D Question is, I have purchased a Business license and activate that on my Windows laptop. I have also installed the Windows Phone app and notice there is no option to attach or activate a license in the app. When I connect to a partner from my laptop all is well, but when I connect via the app I get the message that it's only for commercial use, purchase a license. Support let me know that I should purchase an AddOn license but there is no way to activate that on the app or to attach since it's got no partner ID. Any ideas?
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Support has since informed me that I need to retrieve the partner ID from the Windows Phone app, which I did find, and attach that to the AddOn license. I suppose my question has been resolved ::)