TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: zwiep on November 28, 2014, 04:15:31 AM

Title: Teamviewer service running but can't connect to windows login screen
Post by: zwiep on November 28, 2014, 04:15:31 AM

As the title says I'm at wit's end here.

- installed teamviewer on several machines
- created an account to add the machines
- enabled unattended access and entered a password
- enabled windows logon in teamviewer options
- enabled full access control when a partner is connecting to the windows logon screen

at this point I can connect to any of the machines just fine, but as soon as I log off the machine goes offline or unresponsive.
I created an mmc snap-in with the system services on the remote machine and it says the teamviewer service is started.

I really don't know what I can do so I can log in after a reboot.

Title: Re: Teamviewer service running but can't connect to windows login screen
Post by: zwiep on November 28, 2014, 07:06:11 AM

update:
Apparently it had something to do with the proxy server and the user login working simultaneously. Hence teamviewer did not have a proxy connection while logged off.
Thanks for reading though and I hope this will help someone else with the same symptoms.
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