TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: geometer on May 13, 2015, 07:41:34 AM

Title: VOIP problem
Post by: geometer on May 13, 2015, 07:41:34 AM

Using Free version, lastest update.  VOIP worked fine for many months.  Yesterday, particpant cud not hear me, I could hear him

Audio settings my end, ok.  Mute/Unmute ok. 

I suspect problem is on participants end, but his audio parameters appear to be ok

Running Win 7 Pro, SP1 64 bitboth ends.

Title: Re: VOIP problem
Post by: Admin on May 13, 2015, 04:37:04 PM

is the other end updated to latest teamviewer?

Title: Re: VOIP problem
Post by: ShadowIce on May 15, 2015, 03:11:23 AM

Check the noise threshold in the audio options. That should be set to automatic, or something very low (left = low). If it's set too high it'll filter out too much.