TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: GooseMan on September 21, 2015, 09:28:43 AM

Title: TV - Authentication rejected
Post by: GooseMan on September 21, 2015, 09:28:43 AM

I have been using TeamViewer for years to help my Dad and others when they manage to break their PC. The last two times I have tried to help the family I have been unable to authenticate to the remote system even though the credentials were definately correct.

Is this some kind of back door attempt to get me to pay even though it is legitimate, non-commercial use?

Title: Re: TV - Authentication rejected
Post by: matt on September 21, 2015, 09:48:35 PM

MY guess is not...

This is a user run forum and not official TV support

My guess is also that TV has had the password changed at the remote end

Title: Re: TV - Authentication rejected
Post by: GooseMan on September 22, 2015, 03:37:02 AM

Sadly not, If I connect with another remote utility I can see the TV password is correct...