TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: eferrari on October 22, 2015, 02:21:49 AM

Title: TV 10 drops connections from office, why?
Post by: eferrari on October 22, 2015, 02:21:49 AM

I use Tv 10 between several computers without any problems, but as soon as I try it from my company computer to my home computer, I got connections problems. The connection always successes, but after some typing on remote PC the connection drops and I can't even surf on ANY site from my company PC for some minutes: no connection at all from my side! Later I can resume any connection including TV, but when I use it again after some minutes connection drops again after some typing and any surfing from my pc is impossible. Any help? Thanks.

Title: Re: TV 10 drops connections from office, why?
Post by: eferrari on October 22, 2015, 02:56:53 AM

Here is a log from my last dropped session.
015/10/22 11:50:04.956  2068  4536 S0!! CT81 CT.ConnectFailed: -1
2015/10/22 11:50:04.956  2068  4536 S0   CT81 CT.Disconnect
2015/10/22 11:50:04.956  2068  4536 S0!!!Connect to Master master8.teamviewer.com / 178.77.120.104 failed!
2015/10/22 11:50:04.956  2068  4536 S0!! MC.Connect.Failed
2015/10/22 11:50:05.458  2068  4536 S0   CKeepAliveThread::RunInternal(): Chose alternative KA-Server 92.51.156.76
2015/10/22 11:50:05.458  2068  4536 S0   CT82 CT.TM_WaitAtGateway.92.51.156.76 - CT82 - S82
2015/10/22 11:50:05.458  2068  4536 S0   CT82 CT.Connect to TeamViewer Router 92.51.156.76:80
2015/10/22 11:50:05.458  2068  4536 S0!! HttpQueryInfoNum(19) failed with error 12019, Errorcode=12019
2015/10/22 11:50:05.458  2068  4536 S0!! HttpQueryInfo(20) size failed with error 12019, Errorcode=12019
2015/10/22 11:50:05.458  2068  4536 S0!! S82 NC.ReadHttp: Could not establish a connection: 0 , Errorcode=12019
2015/10/22 11:50:05.458  2068  4536 S0!! S82 NC.ReadHttp.Failed1.12152
2015/10/22 11:50:05.458  2068  4536 S0!  S82 NC.ReadHttp.Retry
2015/10/22 11:50:05.473  2068  4536 S0!! HttpQueryInfoNum(19) failed with error 12019, Errorcode=12019
2015/10/22 11:50:05.473  2068  4536 S0!! HttpQueryInfo(20) size failed with error 12019, Errorcode=12019
2015/10/22 11:50:05.473  2068  4536 S0!! S82 NC.ReadHttp: Could not establish a connection: 0 , Errorcode=12019
2015/10/22 11:50:05.473  2068  4536 S0!! S82 NC.ReadHttp.Failed1.12152
2015/10/22 11:50:05.473  2068  4536 S0!! S82 NC.CHttp.Conn.Failed
2015/10/22 11:50:05.473  2068  4536 S0!! CT82 CT.ConnectFailed: -1
2015/10/22 11:50:05.473  2068  4536 S0   CT82 CT.Disconnect
2015/10/22 11:50:05.473  2068  4536 S0   CT.Disconnect.TM_WaitAtGateway finished
2015/10/22 11:50:05.473  2068  4536 S0   CT82 CT.Term.TM_WaitAtGateway: SendQueueThread stopped
2015/10/22 11:50:05.473  2068  4536 S0   CT82 CT.Term.TM_WaitAtGateway: Terminated
2015/10/22 11:50:05.489  2068  4536 S0!! HttpQueryInfoNum(19) failed with error 12019, Errorcode=12019
2015/10/22 11:50:05.489  2068  4536 S0!! HttpQueryInfo(20) size failed with error 12019, Errorcode=12019
2015/10/22 11:50:05.489  2068  4536 S0!! S83 NC.ReadHttp: Could not establish a connection: 0 , Errorcode=12019
2015/10/22 11:50:05.489  2068  4536 S0!! S83 NC.ReadHttp.Failed1.12152
2015/10/22 11:50:05.489  2068  4536 S0!  S83 NC.ReadHttp.Retry
2015/10/22 11:50:05.504  2068  4536 S0!! HttpQueryInfoNum(19) failed with error 12019, Errorcode=12019
2015/10/22 11:50:05.504  2068  4536 S0!! HttpQueryInfo(20) size failed with error 12019, Errorcode=12019
2015/10/22 11:50:05.504  2068  4536 S0!! S83 NC.ReadHttp: Could not establish a connection: 0 , Errorcode=12019
2015/10/22 11:50:05.504  2068  4536 S0!! S83 NC.ReadHttp.Failed1.12152
2015/10/22 11:50:05.504  2068  4536 S0!! S83 NC.CHttp.Conn.Failed
2015/10/22 11:50:05.504  2068  4536 S0!! CT83 CT.ConnectFailed: -1
2015/10/22 11:50:05.504  2068  4536 S0   CT83 CT.Disconnect
2015/10/22 11:50:05.504  2068  4536 S0!!!Connect to Master master1.teamviewer.com / 178.77.120.6 failed!
2015/10/22 11:50:05.504  2068  4536 S0!! MC.Connect.Failed
2015/10/22 11:50:14.865  2068  4536 S0   CKeepAliveThread::RunInternal(): Chose alternative KA-Server 188.172.219.38
2015/10/22 11:50:14.865  2068  4536 S0   CT84 CT.TM_WaitAtGateway.188.172.219.38 - CT84 - S84
2015/10/22 11:50:14.865  2068  4536 S0   CT84 CT.Connect to TeamViewer Router 188.172.219.38:80
2015/10/22 11:50:14.880  2068  4536 S0!! HttpQueryInfoNum(19) failed with error 12019, Errorcode=12019
2015/10/22 11:50:14.880  2068  4536 S0!! HttpQueryInfo(20) size failed with error 12019, Errorcode=12019
2015/10/22 11:50:14.880  2068  4536 S0!! S84 NC.ReadHttp: Could not establish a connection: 0 , Errorcode=12019
2015/10/22 11:50:14.880  2068  4536 S0!! S84 NC.ReadHttp.Failed1.12152
2015/10/22 11:50:14.880  2068  4536 S0!  S84 NC.ReadHttp.Retry
2015/10/22 11:50:14.896  2068  4536 S0!! HttpQueryInfoNum(19) failed with error 12019, Errorcode=12019
2015/10/22 11:50:14.896  2068  4536 S0!! HttpQueryInfo(20) size failed with error 12019, Errorcode=12019
2015/10/22 11:50:14.896  2068  4536 S0!! S84 NC.ReadHttp: Could not establish a connection: 0 , Errorcode=12019
2015/10/22 11:50:14.896  2068  4536 S0!! S84 NC.ReadHttp.Failed1.12152
2015/10/22 11:50:14.896  2068  4536 S0!! S84 NC.CHttp.Conn.Failed
2015/10/22 11:50:14.896  2068  4536 S0!! CT84 CT.ConnectFailed: -1
2015/10/22 11:50:14.896  2068  4536 S0   CT84 CT.Disconnect
2015/10/22 11:50:14.896  2068  4536 S0   CT.Disconnect.TM_WaitAtGateway finished
2015/10/22 11:50:14.896  2068  4536 S0   CT84 CT.Term.TM_WaitAtGateway: SendQueueThread stopped
2015/10/22 11:50:14.896  2068  4536 S0   CT84 CT.Term.TM_WaitAtGateway: Terminated
2015/10/22 11:50:14.912  2068  4536 S0!! HttpQueryInfoNum(19) failed with error 12019, Errorcode=12019
2015/10/22 11:50:14.912  2068  4536 S0!! HttpQueryInfo(20) size failed with error 12019, Errorcode=12019
2015/10/22 11:50:14.912  2068  4536 S0!! S85 NC.ReadHttp: Could not establish a connection: 0 , Errorcode=12019
2015/10/22 11:50:14.912  2068  4536 S0!! S85 NC.ReadHttp.Failed1.12152
2015/10/22 11:50:14.912  2068  4536 S0!  S85 NC.ReadHttp.Retry
2015/10/22 11:50:14.927  2068  4536 S0!! HttpQueryInfoNum(19) failed with error 12019, Errorcode=12019
2015/10/22 11:50:14.927  2068  4536 S0!! HttpQueryInfo(20) size failed with error 12019, Errorcode=12019
2015/10/22 11:50:14.927  2068  4536 S0!! S85 NC.ReadHttp: Could not establish a connection: 0 , Errorcode=12019
2015/10/22 11:50:14.927  2068  4536 S0!! S85 NC.ReadHttp.Failed1.12152
2015/10/22 11:50:14.927  2068  4536 S0!! S85 NC.CHttp.Conn.Failed
2015/10/22 11:50:14.927  2068  4536 S0!! CT85 CT.ConnectFailed: -1
2015/10/22 11:50:14.927  2068  4536 S0   CT85 CT.Disconnect
2015/10/22 11:50:14.927  2068  4536 S0!!!Connect to Master master13.teamviewer.com / 178.77.120.102 failed!
2015/10/22 11:50:14.927  2068  4536 S0!! MC.Connect.Failed
2015/10/22 11:50:15.458  2068  4536 S0   CKeepAliveThread::RunInternal(): Chose alternative KA-Server 88.198.136.208
2015/10/22 11:50:15.458  2068  4536 S0   CT86 CT.TM_WaitAtGateway.88.198.136.208 - CT86 - S86
2015/10/22 11:50:15.458  2068  4536 S0   CT86 CT.Connect to TeamViewer Router 88.198.136.208:80
2015/10/22 11:50:15.473  2068  4536 S0!! HttpQueryInfoNum(19) failed with error 12019, Errorcode=12019
2015/10/22 11:50:15.473  2068  4536 S0!! HttpQueryInfo(20) size failed with error 12019, Errorcode=12019
2015/10/22 11:50:15.473  2068  4536 S0!! S86 NC.ReadHttp: Could not establish a connection: 0 , Errorcode=12019
2015/10/22 11:50:15.473  2068  4536 S0!! S86 NC.ReadHttp.Failed1.12152
2015/10/22 11:50:15.473  2068  4536 S0!  S86 NC.ReadHttp.Retry
2015/10/22 11:50:15.489  2068  4536 S0!! HttpQueryInfoNum(19) failed with error 12019, Errorcode=12019
2015/10/22 11:50:15.489  2068  4536 S0!! HttpQueryInfo(20) size failed with error 12019, Errorcode=12019
2015/10/22 11:50:15.489  2068  4536 S0!! S86 NC.ReadHttp: Could not establish a connection: 0 , Errorcode=12019
2015/10/22 11:50:15.489  2068  4536 S0!! S86 NC.ReadHttp.Failed1.12152
2015/10/22 11:50:15.489  2068  4536 S0!! S86 NC.CHttp.Conn.Failed
2015/10/22 11:50:15.489  2068  4536 S0!! CT86 CT.ConnectFailed: -1
2015/10/22 11:50:15.489  2068  4536 S0   CT86 CT.Disconnect
2015/10/22 11:50:15.489  2068  4536 S0   CT.Disconnect.TM_WaitAtGateway finished
2015/10/22 11:50:15.489  2068  4536 S0   CT86 CT.Term.TM_WaitAtGateway: SendQueueThread stopped
2015/10/22 11:50:15.489  2068  4536 S0   CT86 CT.Term.TM_WaitAtGateway: Terminated
2015/10/22 11:50:15.489  2068  4536 S0!! HttpQueryInfoNum(19) failed with error 12019, Errorcode=12019
2015/10/22 11:50:15.489  2068  4536 S0!! HttpQueryInfo(20) size failed with error 12019, Errorcode=12019
2015/10/22 11:50:15.489  2068  4536 S0!! S87 NC.ReadHttp: Could not establish a connection: 0 , Errorcode=12019
2015/10/22 11:50:15.489  2068  4536 S0!! S87 NC.ReadHttp.Failed1.12152
2015/10/22 11:50:15.489  2068  4536 S0!  S87 NC.ReadHttp.Retry
2015/10/22 11:50:15.520  2068  4536 S0!! HttpQueryInfoNum(19) failed with error 12019, Errorcode=12019
2015/10/22 11:50:15.520  2068  4536 S0!! HttpQueryInfo(20) size failed with error 12019, Errorcode=12019
2015/10/22 11:50:15.520  2068  4536 S0!! S87 NC.ReadHttp: Could not establish a connection: 0 , Errorcode=12019
2015/10/22 11:50:15.520  2068  4536 S0!! S87 NC.ReadHttp.Failed1.12152
2015/10/22 11:50:15.520  2068  4536 S0!! S87 NC.CHttp.Conn.Failed
2015/10/22 11:50:15.520  2068  4536 S0!! CT87 CT.ConnectFailed: -1
2015/10/22 11:50:15.520  2068  4536 S0   CT87 CT.Disconnect
2015/10/22 11:50:15.520  2068  4536 S0!!!Connect to Master master8.teamviewer.com / 178.77.120.104 failed!
2015/10/22 11:50:15.520  2068  4536 S0!! MC.Connect.Failed

Title: Re: TV 10 drops connections from office, why?
Post by: matt on November 01, 2015, 03:10:47 PM

Quote from: eferrari on October 22, 2015, 02:21:49 AM

I use Tv 10 between several computers without any problems, but as soon as I try it from my company computer to my home computer, I got connections problems. The connection always successes, but after some typing on remote PC the connection drops and I can't even surf on ANY site from my company PC for some minutes: no connection at all from my side! Later I can resume any connection including TV, but when I use it again after some minutes connection drops again after some typing and any surfing from my pc is impossible. Any help? Thanks.

Your work network probably has limiting filter installed to stop abuse of work resources.
This is fairly standard stuff in the corporate world