TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: eross on December 11, 2015, 12:07:47 AM

Title: v11 Can not sign in
Post by: eross on December 11, 2015, 12:07:47 AM

Ever since v.11 I cannot sign in to my account. I get an error that the server did not respond
(http://img905.imageshack.us/img905/5879/Zlcl2u.jpg)
I can sign in on my portables and the web login. I can connect to users who's ID I know.
I just cannot sign in.
Any ideas?
Thanks

Title: Re: v11 Can not sign in
Post by: matt on December 11, 2015, 02:55:38 PM

port blocking of the sign in process at your firewall perhaps

Title: Re: v11 Can not sign in
Post by: eross on December 11, 2015, 10:39:55 PM

Teamviewer and service were already allowed in windows firewall. I added all the other exe files in TV folder - no change.

Title: Re: v11 Can not sign in
Post by: cride on December 15, 2015, 11:46:02 AM

I also am not able to log in. This started to happen after I updated to version 11.0.53254. I have used an older v11 (and the beta v11) without any issues until updating to 11.0.53254. My firewall settings, etc. allow TeamViewer to pass through.

Title: Re: v11 Can not sign in
Post by: CliffW on December 15, 2015, 11:53:19 AM

Same thing is happening to me as well. TV has been working fine for months, now it can't login. Nothing else has changed.

Title: Re: v11 Can not sign in
Post by: TheValyx on December 15, 2015, 12:22:28 PM

Having the same issue on v10

Title: Re: v11 Can not sign in
Post by: CliffW on December 15, 2015, 04:16:09 PM

Started working again.

Title: Re: v11 Can not sign in
Post by: cride on December 15, 2015, 09:44:27 PM

I concur. It is working for me now. It must have been their server.

Title: Re: v11 Can not sign in
Post by: TheValyx on December 16, 2015, 07:43:39 AM

same

Title: Re: v11 Can not sign in
Post by: secannon on December 27, 2015, 08:59:47 AM

I am having the same issue this morning -- I cannot sign in to the server.  >:(