TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: askjoe on December 29, 2015, 01:57:01 PM

Title: screen cannot be captured at the moment issue
Post by: askjoe on December 29, 2015, 01:57:01 PM

Hello,
I'm running TV to show a application that we're beta testing.  The people working on this app must see it working in real time.   So, we are using TV to invite our developers to join us in a meeting to see the app run in real time.

Sadly, we're receiving this error:
"The screen cannot be captured at the moment.  This is probably due to fast user switching or a disconnected/minimized Remote Desktop session. "

The app is moving but it moves every few seconds.   Is there a way to prevent this so that our team can see the app live?

Thanks in advance

Title: Re: screen cannot be captured at the moment issue
Post by: matt on January 10, 2016, 03:57:19 AM

Try running the remote computer as an administrator before starting the TV session