TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: heinz57g on January 10, 2016, 11:54:55 PM

Title: email vergessen
Post by: heinz57g on January 10, 2016, 11:54:55 PM

wie kann ich, bitte, bei der gratisversion von TEAMVIEWER herausfinden,
welches email konto ich bei der registrierung verwendet habe? meine email
adressen haben sich ueber die jahre geaendert, und ich hab TEAMVIEWER
recht lange verwendet ohne dies jemals zu brauchen - name/ID und PW
reichen da ja.

jetzt moechte ich eine korrekte neue email eintragen, kann dies aber nicht
ohne die alte zu kennen. wo ist die vermerkt?

gruesse     - heinz -

Title: Re: email vergessen
Post by: matt on January 14, 2016, 12:45:54 AM

translate.google.com

I Login über https://login.teamviewer.com/LogOn

Dann können Sie Ihr Konto verwalten und finden Sie in der E-Mail-Adresse

Title: Re: email vergessen
Post by: heinz57g on January 14, 2016, 01:13:22 AM

matt, eben das geht nicht, genau dort wird die email adresse zum login verlangt - und eben die hab ich nicht.

matt, just that doesnt work, exactly there it asks for the email address to log in - and thats the one i dont have.

gruesse      - heinz -

Title: Re: email vergessen
Post by: matt on January 15, 2016, 04:39:14 PM

Do you have a username that accesses the 'computers and contacts' section of your installed teamviewer?

You can use that username and password, it doesn't need to be an email address

Title: Re: email vergessen
Post by: matt on January 15, 2016, 04:48:56 PM

It may also be in

Options >> Computers and contacts

Title: Re: email vergessen
Post by: heinz57g on January 17, 2016, 11:46:51 PM

matt, username / PW i tried (and i know it used to work this way
some time ago), but now it refuses it and asks for email addrss.

within options i can only find the code nbrs and name, but no email.

vicious circle ...

greetings     - heinz -

Title: Re: email vergessen
Post by: ShadowIce on January 18, 2016, 04:26:51 AM

You should still be able to log in with username / pw without the email even if it asks for the email (at least in the Windows client). And if you are logged in your email should be displayed in the options under Computer & Contacts.

Title: Re: email vergessen
Post by: heinz57g on January 18, 2016, 05:47:34 AM

 >> You should still be able to log in with username / pw without the
 >> email even if it asks for the email (at least in the Windows client)

no idea why this works with others, but not with me, it keeps insisting for
an email addrss. i already said this: i remember this working before, but not
anymore - latest version (and on WIN7).

i took the easy way out, sorry: it was actually my wifes laptop, and i was the
only one to access it from the office and from trips when she was stuck. so i
simply installed a TW-host client completely new, set it up on her and my
side - and back were were where we came from, and what we needed.

it doesnt explain or solve the basic problem, but it did mine.

thanks for all that helped      - heinz -