TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: geauxvols on March 06, 2016, 05:06:54 PM

Title: Issue Connecting to Windows 2008
Post by: geauxvols on March 06, 2016, 05:06:54 PM

Interesting issue with Teamviewer. Running v.11 from a Mac, connecting to a Windows 2008 machine running v.11, and then downgraded to v.10 and had the same issue. Machine will not allow me to connect unless I am logged into the machine via RDP, or console. If I disconnect the RDP session, the machine shows up in my "Computers and Contacts", but it will not allow me to connect, aside from a black screen. Is there a known solution to this problem?

Title: Re: Issue Connecting to Windows 2008
Post by: matt on March 07, 2016, 03:32:55 AM

Windows terminal server machines have two IDs.
One is for TS sessions, the other is for 'console' sessions.

Install teamviewer on a console session, as a Windows Administrator, in 'Unattended Host' mode, and you will get a different Teamviewer ID that you can access all of the time, irrespective of whether or not there is a Terminal Server user connected or not.

I would normally only connect to a Terminal Server connection (RDP connection) if was assisting an Existing TS user with something on their screen.
If I wanted to do admin work, I would connect to the console session

Trust that makes sense, if not post back