TeamViewer Forum

General Category => Teamviewer for Mac/iPad/iPhone => Topic started by: mainmix on March 28, 2016, 09:43:52 AM

Title: Not ready. Please check your connection. Ah!!!!!!
Post by: mainmix on March 28, 2016, 09:43:52 AM

I cannot connect my macbook pro running 10.8.5 to TV at all!
It shows no connection to internet.
I tried 2 different wi-fi's, ethernet and hotspots.
I installed it no probs with my old macbook running 10.6.8.
I compared prefs and they are both identical!!!
I'm going crazy here, please someone help me out, I will love you forever.
Maybe not forever, but I really need this to work!
Thx!

Title: Re: Not ready. Please check your connection. Ah!!!!!!
Post by: masumehkz on June 01, 2016, 08:05:57 AM

I have same problem and even with restart did not solve. Did you find any solution for that?

Title: Re: Not ready. Please check your connection. Ah!!!!!!
Post by: DougO on June 01, 2016, 11:46:26 AM

I am also having this problem. I am on OS X 10.11.5. I know for certain it was working on 10.11.4, but I installed 10.11.5 on May 15th, and I am pretty sure I've used it since then.

In addition to the "Not ready. Please check your connection." message, I get the message "Update Error An error occurred in retrieving update information. Please try again later.", when I try and check for updates.

I am currently using Teamviewer 11.59131.

My internet connection is working perfectly, so that's not it.

Doug

Title: Re: Not ready. Please check your connection. Ah!!!!!!
Post by: evanmpw on June 02, 2016, 10:04:27 AM

I have the same problem. I am connected to the internet and all other programs are working fine. Just TeamViewer is displaying the 'Not Ready. Please Check Your Connection' message

Title: Re: Not ready. Please check your connection. Ah!!!!!!
Post by: DougO on June 02, 2016, 11:09:40 AM

FYI, Teamviewer was hacked and the whole service was down. I'd shut it down until we find out its safe or not.

Doug