TeamViewer Forum

General Category => Teamviewer for Mac/iPad/iPhone => Topic started by: fharju on May 14, 2016, 06:24:30 AM

Title: Unable to connect to Windows due to version mismatch
Post by: fharju on May 14, 2016, 06:24:30 AM

Hello, on my Win system I have updated TeamViewer to the latest version as of today. I then installed the latest version on a Mac (9.0.43731) and it will not allow me to connect.

The error message on the mac is: Your partner uses a newer version of TeamViewer. You need to update TeamViewer to establish a connection.

On the Mac, when I check for updates it says I'm using the latest version.

How can I connect? Is there a way on the Windows PC to allow older versions of the client to connect?

Thank you

Title: Re: Unable to connect to Windows due to version mismatch
Post by: Danl on May 14, 2016, 11:01:48 AM

My understanding is that TV is downward compatible, but not upward compatible. The latest version is *not* v9.0.43731. For a PC at least, the latest version is v11.0.59518 and for Mac is v11.0.59131. v9 won't connect to v11, but v11 will connect to v9.

Title: Re: Unable to connect to Windows due to version mismatch
Post by: matt on May 14, 2016, 06:06:55 PM

Quote from: Danl on May 14, 2016, 11:01:48 AM

but v11 will connect to v9.

However v11 will NOT connect to v8 or earlier
(This backwards compatibility seems to have started with ver9