TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: brunoais on May 30, 2016, 04:30:23 AM

Title: [TV11][sound][regression] Sound is unstable in TCP connections
Post by: brunoais on May 30, 2016, 04:30:23 AM

Since I've updated to team viewer (TV) 11, I've been unable to hear sounds properly from the remote computer.
In the previous versions, when sound was being delayed due to the internet stability, TV would also delay the play of the sound. It was normal to me for a sound to happen at time X ms and me heading the sound on the other side in good definition at (x + ~500) ms (~500 milliseconds later).

Since I updated to TV 11, that doesn't seem to happen anymore. instead, the sound is broken with many fails and faults. So, in some situations, when my friend on the other side is showing me a sound he's hearing, I usually only hear it with failure and/or faulty sound.
I already turned off UDP to prevent the cause being packet loss but it still has that failure.

How do I fix this? I remind. I don't mind if sound delays 2-4 seconds (it was usually just half a second, though) but sound with static and faulty quality is a problem to me, sometimes.

Title: Re: [TV11][sound][regression] Sound is unstable in TCP connections
Post by: brunoais on June 30, 2016, 03:56:07 AM

I just noticed that, if I tell it not to use UDP, it still uses a TCP+UDP connection. Is the sound being routed using UDP even after I deselected the checkbox for it to use UDP?