TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: ash73 on June 29, 2016, 04:27:18 AM

Title: mouse pointer trail - how to disable?
Post by: ash73 on June 29, 2016, 04:27:18 AM

Hi, when I connect to one of my client PCs I get a mouse pointer trail (just one extra pointer not multiple). I don't get this on any other clients, and the client does not have pointer trails activated in Windows settings; I only see it via TeamViewer.

Anyone know how to disable this?

Title: Re: mouse pointer trail - how to disable?
Post by: matt on July 03, 2016, 03:34:10 PM

It will be something on that machine, probably that they have a high end mouse with it's own software. I suspect that if you were to install the mouse driver software at your end, this would be resolved. I'd need to connect a lot to this machine to make me consider trying that, but your call... Still no guarantee that it will work.