TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: jeffkang on February 15, 2017, 05:46:48 PM

Title: Internet call- remote computer session popup is blank under "Audio" (pic inside)
Post by: jeffkang on February 15, 2017, 05:46:48 PM

After starting internet call, remote computer's bottom right session pop-up shows nothing under "Audio" - can't unmute microphone and speaker unless I'm at the remote computer (picture included)

I'm trying to send audio and listen to a remote computer.
For some reason, I can't unmute it (remote speaker and microphone always starts muted).
The remote computer's bottom right session pop-up shows nothing under "Audio".

(http://i.imgur.com/ItiwQRs.jpg)

I can't see the microphone and speaker icons.
I can't unmute microphone and speaker unless I'm at the remote computer.
Strangely, if I Prt Scr my computer, the Microphone and Speaker icons appear, as if I should be able to see them.
I can't click on them, in case it just might look like a visibility issue.

Title: Re: Internet call- remote computer session popup is blank under "Audio" (pic inside)
Post by: jeffkang on February 15, 2017, 08:00:06 PM

>Usnarb 2 points an hour ago

>This is a privacy issue, audio and video require explicit permission from the remote side.
>That's why the field is greyed out.

https://www.reddit.com/r/teamviewer/comments/5ublg6/after_starting_internet_call_remote_computers/

I guess something like Skype or a Nest Cam might be better for an instant telecommute call.

(I'm trying to talk without them having to listen to a ring).