TeamViewer Forum
General Category => Teamviewer for Windows => Topic started by: twnyc on April 17, 2017, 01:16:42 PM
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Hello,
My computer was stolen and I reported it to the police. I installed a Teamviewer on a new Laptop and I could see an ID of my old laptop and it was online. I obviously do not want to try to connect and scare a person. Looks like they do not leave laptop for a night unattended that I could try to login and cover myself. In other words I do not see a way to get an IP other than asking Teamviewr team to get it for me by ID. I called Teamviewer support phone number and was told to post on Forum and somebody from the support will help.
I really appreciate you help.
Thank you a lot
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Hello, I’m testing the 'Computer Reports' option in the web portal but it doesn't look like it shows the IP from which the computer/device connected from so I emailed the TeamViewer support team and I am waiting for a response to see if that is possible.
I'm assuming the Police want the IP so they can determine the persons ISP which then intern they can get the House/Modem the IP is assigned to. You will need the External WAN IP Address from the persons Router but I assume you know that already.
... on a side note, this is not TeamViewers community forum as I was told by TeamViewer Chat so you may want to post your question at hxxps://community.teamviewer.com also