Team viewer protocal negotiation fail

[teamviewshare]

Hi I am trying to connect to a computer and they will not connect to each other, they keep saying protocol negotiation failed try again later, well thing is it's just these two computers, I was at the computer just an hour ago and couldn't connect to this one and now I can't connect to it.

[Admin]

ive ru in to that on occasion and it has worked itself out after a few hours. have you tried connecting to a different system? 
\Have you tried a test connection to the team-viewer test system?
use the user ID 12345 and click connect , it will then offer you a password in a window.
Have either of the machines been allowed to go in to hibernation mode before trying to connect?
THAT can cause issues as well.

[teamviewshare]

well the computer has been idle for about an hour so it should be good, I'm able to connect to my friends computer with zero issue I will try the test account to see if that does anything.

EDIT >>>>>>> I used the test account and it worked without a single error just connected in no time, I still can't connect to it, I've even tried another computer, I'm starting to think it's the server my computer is on just saying no. weird thing is though I can connect to my friends computer I'm working on with that computer but not my computer.