Partner Connection Slow and Fast

[zekovel]

I have a general query I hope someone can assist with.
When I connect as a partner to a remote computer, I connect via a desktop computer (2.9mhz processer, 4GB RAM) and the connection is quite slow.
However if I connect as a partner to the same remote computer via my laptop (1.5mhz processer, 1GB RAM) the connection is much faster even thought the laptop is a much slower computer. How is this possible? The laptop is running on XP and the desktop on Win 7, not sure what is going on here but would like to know how this is possible. Your thoughts would be much appreciated.

Regards,
Zekovel

[zekovel]

Can someone reply with an answer? Does nobody have any idea?

[ERS]

this issue could very well be because of the number of processes/programs runningon the remote W7 machine, see if there is a way to turn off many of the programs that run at startup on the remote machine.
How many items/icons are in the taskbar at the lower right by the clock?

[tarpanet]

Check to see if TCP is enabled on the PC.  Even if it is, I wouldn't think the slower performance would be all that noticeable.  But, who knows?  The setting is under Extras/Options/Advanced... There's a check box labeled "Use UDP (recommended)"  If it's NOT checked, try checking it.  See if the speed improves.

[zekovel]

Thanks for the replys guys.
Firstly, there are only 5 icons in the icon tray next to the clock and all are essential windows programs, so they're ok. Programs that run on startup there are only 15 of these, and these are set to "selective". The same AV program is installed on both the laptop and desktop, only difference being different versions  of the same program.

I would like to take a look at the UDP option, where can this be found? If you could please provide details.

Thanks in advance.

Zekovel

[tarpanet]

The setting is in the LOCAL TeamViewer program under; Extras/Options/Advanced/Advanced Network Settings/ "Use UDP (recommended)".

[zekovel]

Thanks for the reply.
The UDP option was already ticked so I don't believe that was an issue.
Any other ideas? This all seems a bit strange to me.


Thanks,
Zekovel

[tarpanet]

zekovel,

I don't know your network topology. So, I don't know if the following suggestion will help?  If there's a server of some sort which can be used to test the speed of file transfers by both, the fast laptop, and the slow PC (TV-wise), try transferring a large (100MB or so) file to/from the server (FTP, Windows copy, whatever).  You'll want to transfer a large enough file, that it provides enough granularity for measurement.

What you'd be looking for is, for example, if the PC and the laptop are on the same LAN, accessing the server (where-ever it is in the world), If the time it takes to transfer a file from both the PC and laptop are pretty much the same, then the issue is probably with TV.  However, if the laptop transfers the file to/from the server much faster than the test with the PC (mimicking the behavior of the TV sessions), then there's something going on outside of TV.  In this way, at least you're on the road to narrowing it down. 

[zekovel]

Thanks for the advice, I'll give it a try and let you know. First i have to find where to transfer (i have just desktop and laptop atm). :)

[tarpanet]

Try the file transfer to/from the same system you're using TV to remote into.  That would be the best test.