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Author Topic: Unable to log into TV via app or web site  (Read 8491 times)

McDuck

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Unable to log into TV via app or web site
« on: July 17, 2013, 02:01:59 AM »
I receive the following error via TV app and web login: sign in request failed! the server did not respond please try again Another in the office can sign in?

Does anyone know if there is an issue?

Thanks,
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McDuck

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Re: Unable to log into TV via app or web site
« Reply #1 on: July 17, 2013, 02:05:38 AM »
Further to this I can't connect to any systems via TV, I have an error "A connection could not be established. Reason unknown)  :-[
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Artee

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Re: Unable to log into TV via app or web site
« Reply #2 on: July 17, 2013, 02:22:58 AM »
I've been having the same problem though it started working again while I was typing this message.
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matt

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Re: Unable to log into TV via app or web site
« Reply #3 on: July 17, 2013, 04:48:47 PM »
I find that logging out, closing and then restarting TV helps at times.

I normally have TV running all day, and sometimes after many days of continuous activity, it just drops out. I suspect that the link somewhere between me and the TV server has dropped out when this happens.
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