Author Topic: connection could not be established  (Read 9939 times)

pap_pap

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connection could not be established
« on: December 21, 2013, 09:23:52 PM »
Windows 7 to windows xp not connecting with teamviewer 9. It says, A connection could not be established. Reason unknown. Windows xp to Windows 7 works fine.

Admin

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Re: connection could not be established
« Reply #1 on: December 29, 2013, 06:45:36 PM »
sometimes a simple reboot helps, occasionally i reboot my modem and my router along with the system.

stormfury2

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Re: connection could not be established
« Reply #2 on: January 16, 2014, 11:28:16 AM »
I too have been suffering a similar issue. TV8 worked perfectly fine and I will roll back tomorrow on both machines to test again. Since TV9 I haven't been able to connect between my laptop and PC however I can use the Android app and both will connect fine. The laptop and PC are both on different networks too. I just get 'Reason unknown' after trying to connect even after setting up unattended access thus how I can connect using the App. I looked in the log files to try and see why. Booted machine I have access to and also reset modem and switch.

Code: [Select]
2014/01/16 18:25:32.635  6672  6676 G1   Trying connection to 411737541, mode = 1
2014/01/16 18:25:32.638  6672  5544 G1   CLogin::run()
2014/01/16 18:25:32.676  1380  6952 S0   CT21 CT.Send.CMD_MASTERCOMMAND_ENCRYPTED From=723476319 To=0 L=392
2014/01/16 18:25:32.724  1380  6952 S0   CT21 CT.Receive.CMD_MASTERRESPONSE_ENCRYPTED From=0 To=723476319 L=520
2014/01/16 18:25:32.728  1380  6952 S0   CT21 CT.Disconnect
2014/01/16 18:25:32.729  1380  6952 S0   MC.RR.411737541.CONNECT@37.252.232.5_10800_128000_807957485_411737541_10000__1_0_16778176_128000_16778176:128000;2147483647:1280000;4:640000_786297_786297
2014/01/16 18:25:32.729  1380  6952 S0   CT22 CT.TM_GWout.37.252.232.5 - CT22 - S21
2014/01/16 18:25:32.729  1380  6952 S0   CT22 CT.Connect to TeamViewer Router 37.252.232.5:5938
2014/01/16 18:25:32.776  1380  6952 S0   CT22 CT.Connected
2014/01/16 18:25:32.776  1380  6952 S0   m_GatewaySession.ConnectToRemote.Connected
2014/01/16 18:25:32.776  1380  6952 S0   CT22 TM.TM_GWout
2014/01/16 18:25:32.776  1380  6952 S0   CT22 CT.Send.CMD_IDENTIFY From=723476319 To=0 L=32
2014/01/16 18:25:32.777  1380  6952 S0   CT22 CT.Send.CMD_REQUESTCONNECT From=723476319 To=0 L=48
2014/01/16 18:25:32.777  1380  6952 S0   m_GatewaySession.ConnectToRemote.Connected.StartThread
2014/01/16 18:25:32.777  1380  6952 S0   CT22 CT.Send.CMD_SESSIONMODE From=723476319 To=0 L=28
2014/01/16 18:25:32.777  1380  5572 S0   CT22 CT.Run
2014/01/16 18:25:32.777  1380  5572 S0   CT22 TM.TM_GWout
2014/01/16 18:25:32.777  1380  5660 S0   CT20 CT.Run
2014/01/16 18:25:32.778  1380  5660 S0   CT20 TM.TM_TV
2014/01/16 18:25:32.778  6672  5544 G1   CLoginClient::NegotiateVersionClient()
2014/01/16 18:25:32.821  1380  5660 S0   CT22 Activating support for ccmdV2
2014/01/16 18:25:32.821  1380  5572 S0   CT22 CT.Receive.CMD_SESSIONID From=0 To=723476319 L=8
2014/01/16 18:25:32.822  1380  5572 S0   CT22 CT.Receive.CMD_IDENTIFY From=0 To=723476319 L=32
2014/01/16 18:25:32.831  1380  5572 S0   Negotiating session encryption: client hello sent to 411737541, RSA key length = 2048
2014/01/16 18:25:32.831  1380  2656 S0   CT23 CT.Run
2014/01/16 18:25:32.831  1380  2656 S0   CT23 TM.TM_UDP
2014/01/16 18:25:32.832  1380  2656 S0   CT23 GWT.InitUDPPingVersionHandshake
2014/01/16 18:25:32.905  1380  5572 S0   Negotiating session encryption: server hello received
2014/01/16 18:25:32.914  1380  5572 S0!! SecureNetworkConnection::CheckSignature: invalid signature on client hello
2014/01/16 18:25:32.914  1380  5572 S0!! SecureNetworkConnection::Handle_ServerHello: SignatureCheck failed [ remoteID: 411737541 connection: 1 remoteConnection: 0 ]
2014/01/16 18:25:32.915  1380  5572 S0!! NegotiateEncryptionV2::CheckState() STATE_NOTCONNECTED
2014/01/16 18:25:32.915  1380  5660 S0   CT22 CT.Send.CMD_ENDSESSION From=723476319 To=411737541 L=4
2014/01/16 18:25:32.961  1380  5572 S0   CT22 CT.Receive.CMD_DISCONNECT From=411737541 To=723476319 L=4
2014/01/16 18:25:33.004  1380  5572 S0!  S21 NC.Read.Failed4
2014/01/16 18:25:33.004  1380  5572 S0   CT22 CT.Run.LoopEnd
2014/01/16 18:25:33.004  1380  5572 S0   CT22 CT.Disconnect
2014/01/16 18:25:33.004  1380  5660 S0   CT20 CT.Run.LoopEnd
2014/01/16 18:25:33.004  1380  5660 S0   CT23 CT.Send.CMD_DISCONNECT From=723476319 To=411737541 L=4
2014/01/16 18:25:33.005  1380  5660 S0!! S22 NC.SendUDP.Failed, Err=10047, Errorcode=10047
2014/01/16 18:25:33.005  1380  5660 S0!! S22 NC.SendDataUDP: SendDataUDPInternal result=-1, Errorcode=10047
2014/01/16 18:25:33.005  1380  5660 S0!! CT23 GWT.Send.Ignore.ErrorUDP, Err=10047, Errorcode=10047
2014/01/16 18:25:33.005  1380  5660 S0   CT20 CT.Disconnect
2014/01/16 18:25:33.005  1380  2656 S0   CT23 CTU.Run.LoopEnd
2014/01/16 18:25:33.005  1380  5572 S0   Session to 411737541 ended. Estimated capacity=0kBit/s, Latency=0ms
2014/01/16 18:25:33.005  1380  2656 S0   CT23 CTU.Run.LoopEnd2
2014/01/16 18:25:33.005  1380  2656 S0   CT23 CT.Disconnect
2014/01/16 18:25:33.005  1380  5572 S0   CSendCommandToMaster::SendBCommandToMaster: CC=3 CT=37
2014/01/16 18:25:33.007  1380  5572 S0!  CT23 UDP statistics: rf=1
2014/01/16 18:25:33.007  6672  5544 G1!! CLoginClient::NegotiateVersionClient socket was closed while reading
2014/01/16 18:25:33.007  6672  5544 G1   CLogin::run() leave